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- Tasks: Join us as a Practice Administrator, managing client relationships and office efficiency.
- Company: Be part of TaxAssist Accountants, the UK's largest small business accountancy network.
- Benefits: Enjoy a competitive salary, 28 days leave, pension scheme, and well-being services.
- Why this job: This role offers diverse tasks, a supportive culture, and the chance to impact local businesses.
- Qualifications: You need excellent communication skills, 3 years admin experience, and strong IT abilities.
- Other info: Flexible working options available for the right candidate.
The predicted salary is between 32000 - 40000 £ per year.
Location: Bourton-on-the-Water, GL54 2HQ.
Salary: £32,000 - £40,000 DOE.
Contract: Full time, working of 5 days per week. However, we may be able to accommodate a 3 day working week for the right level of candidate.
This exciting opportunity would suit a dynamic, flexible and motivated individual. Our accountancy practice provides varied and interesting work, delivering a friendly and proactive year-round service to businesses and personal taxpayers in the local area. The successful candidate will report to the Practice Owner and be involved with all aspects of practice management and client relationships.
Practice Administrator - About the role:
- A varied workload liaising with a diverse client base
- Opportunity to develop the practice and enhance processes and systems
- Delivery of marketing campaigns, offering leading services
The key duties of the post are as follows:
- Develop and implement new administrative systems/processes to drive efficiencies and automate where possible
- Use a range of software, including email, Excel spreadsheets and CRM databases, to ensure the efficient running of the office
- Managing and tracking key performance indicators
- Support to Practice Owner - managing diary and emails
- Reception duties, including answering incoming calls, emails and scheduling appointments
- Follows up on phone calls, emails and contacts as appropriate
- Assisting with enquiries about any of our services
- Lead follow up and conversion
- Generating client proposals and management of proposals
- End to end client onboarding
- Manage online and paper filing systems - be the lead to ensure we are a 100% digital practice
- Ensure office & clients meet all compliance requirements
- Supporting invoicing via QuickBooks and chasing for late payments
- Communicating with internal teams, assisting with other ad hoc Administration tasks
- Assist with business development opportunities
Candidate Profile:
Essential:- Excellent communication skills and demonstrate an enthusiastic, customer-focused approach
- The ability to adapt to new software, systems and regulatory changes
- Three years administration experience
- A minimum of 5 GCSEs including Mathematics and English Language, grade C/grade 5
- Strong IT skills, with experience in Microsoft Office
- Experience of working in a compliance environment
- Experience of onboarding and work-flow management software
Benefits:
- Competitive salary depending on experience
- 28 days annual leave including bank holidays
- Company pension scheme
- Health Assured employee well-being service
- Access to TaxAssist Training Academy
If you feel you have the skills and experience to be successful in this role then apply today.
Practice Administrator employer: Tax Assist Accountants
Contact Detail:
Tax Assist Accountants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as QuickBooks and CRM databases. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Research TaxAssist Accountants and their business model. Understanding their approach to client relationships and practice management will help you align your answers with their values and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare examples of how you've improved administrative processes in previous roles. Highlighting your ability to drive efficiencies and implement new systems will resonate well with the hiring team looking for a proactive Practice Administrator.
✨Tip Number 4
Network with current or former employees of TaxAssist Accountants if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Practice Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and client management. Emphasise your communication skills and any experience with software like Microsoft Office, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that excite you and how your skills align with their needs.
Highlight Relevant Experience: In your application, focus on your previous administrative roles and any experience in compliance or client onboarding. Use examples to demonstrate how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Practice Administrator.
How to prepare for a job interview at Tax Assist Accountants
✨Showcase Your Communication Skills
As a Practice Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively, both verbally and in writing. Consider sharing examples of how you've successfully managed client relationships or resolved issues in previous roles.
✨Familiarise Yourself with Relevant Software
The role requires proficiency in various software, including Microsoft Office and CRM databases. Before the interview, brush up on these tools and be ready to discuss your experience with them. If you have any specific achievements related to improving efficiency through software, make sure to highlight those.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to implement new processes or handle compliance issues. Prepare to explain your thought process and the outcomes of your actions.
✨Demonstrate Your Customer-Focused Approach
This position requires a customer-focused mindset. Be ready to discuss how you've prioritised client needs in past roles. Share specific examples of how you've gone above and beyond to ensure client satisfaction, as this will resonate well with the interviewers.
