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- Tasks: Join us as a Parts Advisor, taking orders and building customer relationships.
- Company: Alliance Automotive Group is a top distributor of vehicle parts across Europe.
- Benefits: Enjoy exclusive discounts, career progression, and a performance-based bonus.
- Why this job: Be part of a global brand with a supportive culture and growth opportunities.
- Qualifications: We seek punctual, organised, and enthusiastic individuals with great communication skills.
- Other info: Join a diverse team and make a real impact in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
Alliance Automotive Group are a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain and Portugal. We service independent repairers, body shops, auto centres, fast fit companies and end consumers with parts and equipment through a network of national and regional logistics platforms as well as networks of local distributors comprising our own subsidiaries and independent affiliates.
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base. Responsibilities will include but are not limited to:
- Taking orders over the telephone, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers.
- Actively promote offers, discounts and customer competitions.
- Limiting credits and returns by ordering and sending the right parts, first time.
To be successful in this role you will need to be:
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
In return we offer:
- An opportunity to join a global brand and market leader.
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Alliance Automotive Group is an equal opportunities employer.
Parts Advisor employer: Genuine Parts Company
Contact Detail:
Genuine Parts Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the automotive parts industry, especially the specific products and services offered by Alliance Automotive Group. Understanding their customer base and the types of parts they distribute will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, particularly in a sales context. Since the role involves upselling and building rapport with customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your enthusiasm for customer service. Prepare examples of how you've successfully interacted with customers in the past, as this will demonstrate your ability to empathise and connect with clients, which is crucial for a Parts Advisor.
✨Tip Number 4
Network within the automotive community, whether online or in person. Engaging with professionals in the industry can provide insights into the company culture at Alliance Automotive Group and may even lead to referrals that could boost your application.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight relevant experience and skills that match these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or sales, particularly in the automotive sector. Use bullet points for clarity and focus on achievements that demonstrate your ability to upsell and build customer relationships.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully engaged with customers in the past and how you can contribute to expanding the local customer base.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Parts Advisor role.
How to prepare for a job interview at Genuine Parts Company
✨Know Your Products
Familiarise yourself with the types of vehicle parts and services offered by the company. Being knowledgeable about their products will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Parts Advisor, excellent communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've effectively communicated with customers in the past.
✨Demonstrate Customer Focus
Prepare examples of how you've built rapport with customers or resolved issues in previous roles. Highlight your ability to empathise with customers and provide solutions that meet their needs.
✨Be Proactive and Enthusiastic
Exude positivity during the interview. Show your proactive nature by discussing how you would approach upselling and customer engagement. Employers appreciate candidates who are eager to contribute to the team's success.
