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For Companies At a Glance
- Tasks: Lead and manage the transition of large outsourcing engagements across Europe.
- Company: Join Infosys, a global leader in consulting and technology services.
- Benefits: Enjoy global mobility, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of innovative outsourcing solutions while working with diverse teams.
- Qualifications: Experience in project management and strong leadership skills are essential.
- Other info: Position requires travel up to 60%-80% across various EMEA locations.
The predicted salary is between 43200 - 72000 £ per year.
Position – TRANSITION MANAGER/DIRECTOR
Location – UK, Europe
NOTE: Globally mobile for up to 60% – 80% of the time with an Infosys office location in EMEA (e.g. Germany, Belgium, Netherlands, Switzerland, Spain, Poland, UK, Sweden, Czech Republic, France, etc.)
Position Overview
Responsible for managing all aspects of the start up of large engagements (Transition period), with a primary focus on outsourcing using a global delivery model. Engaging with the account team during the pursuit process to deliver the end to end transition solution for the client; taking control, and leading, the due diligence exercise to reduce risk and uncertainty within Infosys’ offering to the client.
Responsibilities:
- Be the single point of accountability for transition activities
- Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization
- Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses
- Conduct workshops to help prospects define requirements and build a business case for outsourcing
- Provide leadership to cross-functional and cross-cultural engagement team members
- Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.
- Lead the creation and execution of due diligence plans for new engagements
- Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability
- Ensure the engagement team meets service level commitments upon completion of transition
- Provide effective turnover to the engagement manager prior to the end of transition
Requirements:
- 15+ years of sales, solution development and delivery experience with large Systems Integrator/ Consulting Company (someone who was responsible for delivering what they designed and sold)
- Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services in large deals (>50 Mn USD)
- Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)
- Ability to develop/maintain positive client relationships and monitor client satisfaction
- Demonstrated success in a matrix management environment
- Whilst not essential holding a bachelors or master degree in computer science or business administration would be a distinct advantage
Competencies:
- Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results
- Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment
- Ability to manage both engagements and projects
- Deep understanding of IT outsourcing sourcing/delivery models
- Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding
- Strong teamwork and interpersonal skills at all management levels
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Transition Director - UK/Europe employer: Infosys
Contact Detail:
Infosys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Director - UK/Europe
✨Tip Number 1
Familiarize yourself with the global delivery model and outsourcing strategies. Understanding these concepts will help you demonstrate your expertise during interviews and discussions with our team.
✨Tip Number 2
Network with professionals in the transition management field, especially those who have experience in large engagements. This can provide you with valuable insights and potentially useful connections within Infosys.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed transitions in the past. Highlight your ability to lead cross-functional teams and ensure customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends and challenges related to outsourcing and transition management. Being knowledgeable about current issues will allow you to engage in meaningful conversations during the interview process.
We think you need these skills to ace Transition Director - UK/Europe
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transition Director position. Understand the key responsibilities and required skills, especially focusing on managing large engagements and outsourcing.
Tailor Your CV: Customize your CV to highlight relevant experience in transition management, outsourcing, and leading cross-functional teams. Use specific examples that demonstrate your ability to manage complex projects and ensure customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in managing transitions. Mention your global mobility and willingness to travel, as this is a key requirement for the role.
Highlight Relevant Achievements: In both your CV and cover letter, emphasize any past achievements related to transition management, such as successful project completions, cost savings, or improved client satisfaction metrics.
How to prepare for a job interview at Infosys
✨Understand the Global Delivery Model
Make sure you have a solid grasp of how a global delivery model works, especially in the context of outsourcing. Be prepared to discuss your experience with managing transitions across different regions and how you can leverage this knowledge for the role.
✨Showcase Your Leadership Skills
As a Transition Director, you'll need to lead cross-functional teams. Prepare examples from your past experiences where you've successfully led teams through complex transitions, highlighting your ability to manage diverse groups and drive results.
✨Prepare for Due Diligence Discussions
Since due diligence is a key part of the transition process, be ready to explain how you approach risk assessment and mitigation. Discuss specific methodologies or frameworks you’ve used in previous roles to ensure a smooth transition.
✨Demonstrate Client Engagement Strategies
Client satisfaction is crucial in this role. Think of instances where you've engaged clients during the transition phase, and be ready to share how you built relationships and ensured their needs were met throughout the process.
