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For Companies At a Glance
- Tasks: Monitor loan repayments, negotiate restructuring, and provide management information.
- Company: Join a leading Financial Services firm in Manchester with a strong reputation.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact by helping clients manage their loans while developing your skills.
- Qualifications: Experience in credit control and familiarity with financial systems is essential.
- Other info: 35 hours per week with a mix of remote work and office time.
The predicted salary is between 28800 - 42000 £ per year.
One of our Financial Services clients in the Manchester area is looking to recruit an experienced Credit Controller to join their team. The main responsibilities for this role include:
- Monitoring loan repayments and acting on defaults
- Liaising with Loans Officers
- Working to targets
- Contacting and maintaining contact with clients who are in arrears
- Negotiating the restructuring of loan repayments
- Providing statistical and management information on a monthly basis
- Referring cases to Eligible Loan Deductions Scheme accurately
- Undertaking research into why individual accounts need assistance and suggesting solutions to retrieve the loans
- Encouraging clients to make the best use of loan accounts
- Maintaining the database
- Giving feedback to the loans team on any patterns or trends which may lead to improvements in loan policy
- Assisting in the development and implementation of new client services
The ideal candidate will have experience within credit control, working with financial systems in a financial institution. Experience of working with third parties in chasing payments and arrears, including solicitors, the court system, tracing companies, or government agencies is also an advantage.
35 hours per week with a mixture of working from home and the Manchester office. Opportunities to progress and professional development/courses are available. If you feel that you have the right experience, please send through your fully updated CV for immediate consideration.
Debt Recovery Agent employer: CL Recruitment Group
Contact Detail:
CL Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Agent
✨Tip Number 1
Familiarise yourself with the specific financial systems and software commonly used in credit control. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who work in debt recovery or credit control. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully negotiated payment plans or resolved disputes. Having concrete examples ready will showcase your experience and problem-solving skills.
✨Tip Number 4
Research the company’s loan policies and any recent changes in their operations. Showing that you understand their business model and challenges can impress interviewers and demonstrate your genuine interest in the role.
We think you need these skills to ace Debt Recovery Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and financial systems. Emphasise any previous roles where you liaised with clients in arrears or worked with third parties like solicitors or tracing companies.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience with loan repayments, negotiating restructuring, and providing statistical information to demonstrate your suitability for the role.
Showcase Your Skills: In your application, highlight key skills such as negotiation, communication, and analytical abilities. Provide examples of how you've successfully managed client relationships and improved loan policies in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in a financial role.
How to prepare for a job interview at CL Recruitment Group
✨Know Your Numbers
As a Debt Recovery Agent, you'll be dealing with financial data regularly. Brush up on your knowledge of loan repayment statistics and trends in the industry. Being able to discuss relevant figures confidently will impress your interviewers.
✨Demonstrate Negotiation Skills
Negotiating loan repayments is a key part of this role. Prepare examples from your past experiences where you've successfully negotiated terms or resolved disputes. This will showcase your ability to handle difficult conversations effectively.
✨Familiarise Yourself with Financial Systems
Since the job requires working with financial systems, make sure you understand the basics of these tools. If you have experience with specific software, mention it during the interview to highlight your technical skills.
✨Showcase Problem-Solving Abilities
The role involves researching accounts that need assistance and suggesting solutions. Be ready to discuss how you've approached similar challenges in the past and the outcomes of your interventions. This will demonstrate your analytical thinking and proactive approach.
