Inside Sales Representative

About Blackhawk Network: At Blackhawk Network (BHN), we\’re shaping the future of branded payments – powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com

Overview

Job Title: Inside Sales Representative

Contract: Temporary to 23rd December 2025

Workplace: Hybrid – 2 days in office per week in Hemel Hempstead

Office Hours: 35 hours per week

Reports to: Manager, Strategic Relationships

Responsibilities

• Identify and Engage Prospects: Reach out to potential clients via phone, email, and supported digital channels to introduce CashStar\’s bulk gift card solutions and generate interest.
• Achieve Sales Targets: Work towards individual and team goals, adapting to market trends and customer behaviours to drive performance.
• Understand Customer Needs: Use insights from customer interactions to identify opportunities across the CashStar platform and tailor solutions to maximise sales.
• Support Platform Activity: Monitor the CashStar platform, assist with account and sales queries, and investigate any issues or errors that arise.
• Collaborate Across Teams: Work closely with finance, operations, and sales teams to resolve customer complaints and share information that improves service delivery.
• Demonstrate Best Practice: Operate in line with company policies, procedures, and legislative updates, consistently reflecting the company Beliefs in your approach.

Qualifications

• Sales Experience: Ideally bring previous experience in a sales role, with a proven ability to meet or exceed targets.
• Teamwork and Collaboration: Work effectively as part of a team, contributing to shared goals and supporting colleagues.
• Customer Interaction Skills: Deliver excellent service through professional telephone and email communication.
• Confident Use of Business Tools: Demonstrate strong working knowledge of Microsoft Excel, Word, PowerPoint, and online search engines to support day-to-day tasks.
• Clear and Professional Communication: Communicate confidently with customers and internal stakeholders, both verbally and in writing.
• Attention to Detail and Problem Solving: Maintain high standards in written communication, with the ability to solve problems and remain calm under pressure.

Benefits

• Valuable experience in a fast-paced sales environment, ideal for building your CV
• Supportive team culture with hands-on training and guidance throughout the campaign
• Opportunity to work with well-known clients and contribute to a high-impact campaign

Candidate Journey at BHN

1. Stage 1: Shortlisting of suitable candidates
2. Stage 2: Screening Call
3. Stage 3: Interview(s) with Hiring Manager(s)
4. Stage 4: Feedback/Hired

Join us and be part of a company that\’s shaping the future of branded payments.