Store Assistant at Repair My Phone Today (Visa Sponsorship)

Store Assistant at Repair My Phone Today (Visa Sponsorship)

Repair My Phone Today is seeking a skilled Store Assistant to join their team. Qualified candidates are encouraged to apply.

About the Company

Located in Oxford, Repair My Phone Today specializes in expert iPhone repair services. The company excels in screen repair, battery replacement, water damage repair, charging port repair, home button repair, front and back camera repair, power and volume button repair, and software troubleshooting. Dedicated to quality, Repair My Phone Today ensures that iPhones are handled with expertise. Understanding the importance of your device, they prioritize exceptional service and fast repairs.

Position: Store Assistant

Job Type: Full Time

Location: Oxford, UK

About the Role

We are seeking experienced Sales Associates with expertise in selling electronic devices, including phones, TVs, and video game systems, directly to customers in a retail environment. Ideal candidates should have in-depth knowledge of electronic products and be skilled in explaining features and benefits to customers while successfully closing sales.

Main Duties

• Assist customers in choosing electronic equipment and devices and process payments, including cash transactions and applying coupons or promotions.
• Answer questions about device pricing, features, promotions, and stock availability. Help customers decide between products and recommend the best options based on individual needs.
• Monitor and record inventory levels, noting discrepancies or missing stock. Ensure the sales floor is well-stocked and items are correctly priced.
• Handle returns and exchanges by inspecting items for damage, processing refunds via cash or credit card, entering returns into the POS system, and restocking items.
• Support sales goals by promoting value-added items like extended warranties and device insurance and providing information on replacement costs and coverage, typically during checkout.
• Help transport heavy items like TVs and desktop computers to customers’ vehicles and may use a dolly or lift to move stock from the warehouse to the sales floor.

Qualifications

• 1-2 years of experience in the retail sector.
• Direct sales experience to successfully guide customers to items they’re looking for and up-sell other products.
• Customer service skills to complete sales, resolve issues with returns or exchanges, and ensure that store visitors have a positive experience.
• Cash management skills to handle customer transactions and balance cash drawers.
• Strong communication skills to interact with customers and other team members.
• Inventory control experience for stock and inventory management.

Note: This role is for individuals in the UK, Oxford only.

Required Documents

• CV/Resume

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply.

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