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- Tasks: Welcome and assist customers while managing exciting casino games.
- Company: Join a vibrant casino team known for fantastic service and a fun atmosphere.
- Benefits: Enjoy a £1000 joining incentive, uncapped tips, free meals, and 50% off at venues.
- Why this job: Be part of a dynamic environment with a full social calendar and opportunities for overtime.
- Qualifications: Must be 18+, have a fantastic personality, and hold a PFLC.
- Other info: Flexible hours required, including nights and weekends; great for students!
The predicted salary is between 30992 - 43389 £ per year.
As an experienced dealer you will:
- Acknowledge, welcome and assist customers in gaming
- Understand the games, payouts and who are our high value members
- Connect with first time customers, explaining how the games are run
- Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
- Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager
Salary from £30,992 per annum depending on experience (full time). As a valued team member, you'll receive a number of benefits, including a £1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.
Qualifications:
- A fantastic personality
- Holder of a PFL
- Collaborate and work as part of the wider casino team
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
Applicants must be 18+ & have right to work in the UK.
* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).
Experienced Casino Dealer employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Casino Dealer
✨Tip Number 1
Familiarise yourself with the games offered at the casino. Understanding the rules, payouts, and strategies will not only boost your confidence but also impress potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to connect with first-time players can set you apart from other candidates.
✨Tip Number 3
Be ready to discuss your approach to responsible gambling. Employers value dealers who are aware of problem gambling signs and can contribute to a safer gaming environment.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Mention any past experiences where you've adapted to changing schedules, as this is crucial for a role that requires night and weekend shifts.
We think you need these skills to ace Experienced Casino Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an experienced casino dealer. Familiarise yourself with the games, customer service expectations, and the importance of safer gambling.
Tailor Your CV: Highlight your relevant experience in the gaming industry, focusing on customer service skills and any previous roles as a dealer. Mention your PFLC certification prominently, as it's a key requirement for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Emphasise your ability to connect with customers, your teamwork skills, and your commitment to responsible gaming.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Personality
As an experienced casino dealer, having a fantastic personality is key. Be sure to showcase your charisma and ability to connect with customers during the interview. This will demonstrate that you can create a welcoming atmosphere on the gaming floor.
✨Know the Games Inside Out
Familiarise yourself with the various games offered at the casino, including their rules and payouts. Being able to discuss these confidently in your interview will show that you understand the role and can assist customers effectively.
✨Emphasise Teamwork
Highlight your ability to collaborate with others, as this role requires working closely with the wider casino team. Share examples of how you've successfully worked in a team environment in the past, demonstrating your commitment to teamwork.
✨Prioritise Responsible Gambling
Make it clear that you understand the importance of safer gambling practices. Discuss how you would identify signs of problem gambling and your willingness to inform management when necessary. This shows that you take your responsibilities seriously.
