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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage aftersales for our loyal customers.
- Company: Join Specsavers Chepstow, a community-focused leader in optical care.
- Benefits: Earn up to £30,000 plus bonuses, enjoy flexible hours, and 28 days holiday.
- Why this job: Be part of a passionate team dedicated to delivering top-notch patient experiences.
- Qualifications: Must be a qualified and GOC registered Dispensing Optician with prior experience.
- Other info: Access cutting-edge technology and opportunities for professional development.
The predicted salary is between 24000 - 30000 £ per year.
Location: Chepstow, South West Wales
Salary: Up to £30,000 depending on experience plus bonus scheme worth up to £5,000 per year
Working Hours: Full or part-time working patterns available
Experience Level: Must have previous experience working in an optician and must have a GOC number
Your future is clear at Specsavers Chepstow, where there’s always something exciting ahead. Come and join our accomplished team as a Dispensing Optician at Specsavers Chepstow, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We’re community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.
What’s on offer?
- Outstanding annual salary up to £30,000 depending on experience
- Sales and performance-based bonus scheme (up to £5,000 a year)
- Full and part-time working patterns available
- No late nights
- 28 days holiday
- Free parking
- Exceptional clinical and professional development opportunities
- Access to cutting-edge clinical technology, such as OCT
- CLO progression path available
The Role in a Nutshell:
- Ensure that you provide good levels of customer service to customers at all times.
- Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
- Manage aftersales service (including complaints and problem solving) in a customer service focused ‘can do’ manner.
- Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.
Then there’s you. Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store’s ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn’t afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.
Interested? To find out more contact Nimisha Mistry: nimisha.mistry@specsavers.com / 07704683041
Dispensing Optician employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in optical care. Being knowledgeable about advancements like OCT can set you apart during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Specsavers. They can provide insights into the company culture and what they value in a Dispensing Optician, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in your previous roles. This will demonstrate your alignment with their focus on patient experience.
✨Tip Number 4
Show enthusiasm for community involvement. Specsavers values a community-focused approach, so be ready to share any relevant experiences that highlight your commitment to local engagement.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Dispensing Optician position. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Make sure to emphasise your previous experience working in an optician setting. Include specific examples of how you've provided excellent customer service and managed aftersales, as these are crucial for this role.
Showcase Your Skills: In your CV and cover letter, showcase your skills related to clinical judgement and teamwork. Mention any relevant qualifications, including your GOC registration, to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for customer care and your desire to contribute to the team at Specsavers Chepstow. Use this opportunity to express why you want to work there and how you can help drive the practice forward.
How to prepare for a job interview at Specsavers
✨Showcase Your Customer Service Skills
As a Dispensing Optician, customer care is paramount. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to handle complaints and problem-solving effectively.
✨Demonstrate Your Team Spirit
Specsavers values teamwork, so be ready to discuss how you collaborate with others. Share experiences where you've worked closely with optometrists or other team members to ensure a seamless customer experience.
✨Highlight Your Clinical Judgement
Since clinical skills are crucial for this role, be prepared to talk about your qualifications and experiences that showcase your clinical judgement. Discuss any specific cases where your expertise made a difference in patient care.
✨Express Your Passion for the Role
Let your enthusiasm shine through during the interview. Talk about why you chose to become a Dispensing Optician and what excites you about working at Specsavers Chepstow. This will help convey your commitment to the role and the company.
