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For Companies At a Glance
- Tasks: Join us as a Clinical Advisor, providing vital triage and support to patients in urgent care.
- Company: IC24 is a leading not-for-profit social enterprise dedicated to innovative primary care services.
- Benefits: Enjoy competitive pay, flexible shifts, paid training, and access to NHS discounts.
- Why this job: Make a real impact by saving lives while working in a supportive and dynamic team environment.
- Qualifications: Must be a registered adult Nurse or Paramedic with 2 years of recent experience.
- Other info: Flexible hours available, with opportunities for hybrid working after 6 months.
The Role
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we're made that way. From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients - every role at IC24 is made to be brave.
We are looking for new NHS 111 Clinical Advisors to join our rapidly growing network of colleagues. This is a fantastic opportunity to join a great team and dynamic work culture.
You must be a registered adult Nurse or Paramedic with 2 years of recent experience in primary care or an A&E setting in the Ashford, Ipswich, or Norwich region. Potential to develop into hybrid working from 6 months!
A Clinical Advisor saves lives with their voice. Is this you? If so, it’ll be your job to carry out complex clinical triage: providing assessment, advice, and information to the patient. You will also support and assist our call handlers in the management of critical situations, while ensuring patient safety in an efficient and timely manner. At IC24 we take pride in working as a team to help our communities.
We provide paid training and career development opportunities including funding to develop as an ACP/UCP. This is an exciting time to join IC24.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Location: Ipswich
Hours Available: Minimum 12 hours per week, up to 37.5 hours per week. If you are doing 12-20 hours per week, the large majority, if not all of these hours should be covering weekends. You must be able to commit to 8 weeks of full-time training if you are not pathways trained.
We offer 8 hour, 10 hour, and 12 hour shifts, as well as some short shifts if absolutely needed.
Rota Options: We are looking for people to support us on weekends. We also have all evenings and early morning shifts available, as well as nights. There is some flexibility with those hours, to be discussed on application. We do not offer any weekday daytime shifts.
Example Full Time rota: Mon, Tue, Fri (4pm - 12am) + Saturday, Sunday (8am-4pm)
What’s in it for you:
- Pay framework starts from £18.56 as the base rate. You will get an extra 30% (up to £24.13) on Saturdays and weekdays from 8pm to 6am. An extra 60% is offered (taking it up to £29.69) on Sundays + bank holidays
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.
We celebrate brave ideas and brave people.
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
Clinical Advisor employer: IC24
Contact Detail:
IC24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Advisor
✨Tip Number 1
Familiarise yourself with the NHS 111 service and its protocols. Understanding how the service operates and the specific challenges faced by Clinical Advisors will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Clinical Advisors at IC24 or similar organisations. They can provide valuable insights into the role and the company culture, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to make quick clinical decisions. Being able to articulate your thought process in high-pressure situations will showcase your suitability for the role.
✨Tip Number 4
Highlight your flexibility regarding shift patterns, especially your willingness to work weekends and evenings. This is crucial for the role, and showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Clinical Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Clinical Advisor at IC24. Familiarise yourself with the job description and think about how your experience aligns with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience as a registered adult Nurse or Paramedic. Emphasise your clinical triage skills and any experience in primary care or A&E settings, particularly in the Ashford, Ipswich, or Norwich region.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work under pressure. Mention specific examples of how you've saved lives or made critical decisions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at IC24
✨Showcase Your Clinical Experience
Make sure to highlight your experience as a registered adult nurse or paramedic, especially in primary care or A&E settings. Be prepared to discuss specific cases where you provided critical care or triage, as this will demonstrate your capability for the role.
✨Emphasise Teamwork and Communication Skills
As a Clinical Advisor, you'll be working closely with call handlers and other team members. Share examples of how you've effectively communicated in high-pressure situations and collaborated with colleagues to ensure patient safety.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your clinical judgement and decision-making skills. Practice responding to hypothetical situations where you need to triage patients or manage critical situations, showcasing your ability to think on your feet.
✨Express Your Commitment to Continuous Learning
IC24 values professional development, so be ready to discuss your commitment to ongoing training and education. Mention any relevant courses or certifications you've pursued, and express enthusiasm for the training opportunities they offer.
