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- Tasks: Engage with customers, assist with sales, and keep the shop organised.
- Company: Join Springhill Hospice, a charity dedicated to providing compassionate care.
- Benefits: Gain valuable experience, meet new people, and support a great cause.
- Why this job: Make a difference in your community while developing essential skills in retail.
- Qualifications: No prior experience needed; just a friendly attitude and willingness to help.
- Other info: Flexible shifts available across multiple locations; perfect for students!
Location: Heywood, Middleton, Littleborough and The Emporium (Rochdale)
Details: We have various vacancies across our network of retail shops including shop floor vacancies working on the till, merchandising and window displays, and back office vacancies to help with sorting and pricing.
Desired skills and experience: Our Sales Assistant Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
General responsibilities and duties:
- Helping customers on the shop floor and providing good all-round customer service.
- Serving at the till, processing sales and using the till.
- Replenishing stock on the shop floor.
- Keeping the shop tidy, clean and well organised.
- Receive delivery of donations, ensuring the Gift Aid on Donated Goods scheme is promoted and sign ups recorded accurately.
- Helping your fellow volunteers and staff with customer queries.
- Promoting public understanding of the work of Springhill Hospice, including our campaigns and any instore promotions to customers.
- Assist with visual merchandising of the window and shop displays to make them look their best.
Contact us: Contact our Retail Office on 01706 656994 or email retail@springhill.org.uk for more information or contact the individual Shop Managers for more details:
- Springhill Oldham Road- 01706 869406 Caroline
- Springhill Middleton- 0161 654 7457 Paula
- Springhill Heywood - 01706 614850 Donna
- Springhill Emporium- Marc Hughes- 01706 522844
- Springhill Littleborough - 01706 649920
Volunteers needed:
- Wednesday, Friday, Saturday afternoon and Saturday morning.
- Monday morning and afternoon, Tuesday, Wednesday, Thursday afternoon.
- All shifts.
Retail: Shop volunteers employer: Springhill Hospice
Contact Detail:
Springhill Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail: Shop volunteers
✨Tip Number 1
Familiarise yourself with the mission and values of Springhill Hospice. Understanding their work will help you connect with customers and promote their campaigns effectively, making you a more valuable volunteer.
✨Tip Number 2
Visit the shops beforehand to get a feel for the environment and the types of products they sell. This will help you answer customer queries confidently and provide better service on the shop floor.
✨Tip Number 3
Be proactive in your approach. When volunteering, take the initiative to assist customers without waiting for them to ask for help. This shows enthusiasm and a willingness to contribute positively to the team.
✨Tip Number 4
Network with current volunteers and staff during your shifts. Building relationships can lead to valuable insights about the role and may even open up further opportunities within the organisation.
We think you need these skills to ace Retail: Shop volunteers
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Retail: Shop Volunteer position. Tailor your application to highlight relevant experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and community involvement. Mention any previous volunteer work or retail experience that showcases your ability to engage with customers.
Highlight Relevant Skills: Emphasise skills such as communication, teamwork, and organisational abilities in your CV. These are crucial for a role that involves assisting customers and maintaining shop standards.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Springhill Hospice
✨Know the Organisation
Before your interview, take some time to research Springhill Hospice. Understand their mission, values, and the impact they have in the community. This will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Customer Service Skills
As a Sales Assistant Volunteer, you'll be the first point of contact for customers. Be prepared to discuss your previous customer service experiences and how you handle different situations. Use examples that highlight your ability to assist and engage with customers.
✨Show Enthusiasm for Volunteering
Express your passion for volunteering and helping others. Share why you want to contribute to Springhill Hospice specifically, and how you believe your role can make a difference in the shop and the community.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or the organisation's future plans. This shows your engagement and eagerness to learn more.
