Sales Assistant - Cheltenham (Various Contracts)

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for Sales Assistants who will be working in our brand new store on The Promenade in Cheltenham, opening this August! There are various contracts available at 16, 12 and 8 hours per week (some overtime may also be available). Candidates must be flexible to work on weekends, some weekday availability is also desirable. Please confirm your full availability in your application.

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success. You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What we are looking for: Previous experience in retail would be great, but all we’re really looking for is high levels of enthusiasm, drive and motivation with strong interpersonal and communication skills. Ultimately, it’s your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

What you can expect from us: As well as all the core benefits, UK Retail colleagues also get the following:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
• Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development.

Who we are: At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.