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- Tasks: Lead compliance and quality assurance in residential legal services, ensuring top-notch service delivery.
- Company: Join a family-owned property law firm with over 20 years of excellence and a team of 100+ professionals.
- Benefits: Enjoy hybrid working options, flexible hours, and a supportive work culture focused on continuous improvement.
- Why this job: Shape the compliance strategy in a leading firm while collaborating with an innovative executive team.
- Qualifications: Qualified Solicitor with 10+ years in Residential Legal Services and proven leadership in quality initiatives.
- Other info: Flexible working arrangements available, including part-time options and condensed schedules.
The predicted salary is between 43200 - 72000 £ per year.
Location: Berkshire (Hybrid Working Available)
Salary: Competitive, commensurate with experience
Contract Type: Permanent
Working Pattern: Full-time or Part-time 3-4 days with Flexible Options
Reports to: Managing Director
Team Leadership: Yes (1 direct report with potential for growth)
About the Company
Our client is a well-established, family-owned property law firm with over 20 years of excellence in residential legal services. With a team of 100+ professionals, they are dedicated to delivering high-quality, people-focused service in the volume legal services industry.
The Opportunity
The firm is seeking a Head of Compliance to play a pivotal role in ensuring the highest standards of legal service delivery. This individual will lead the Quality Assurance function, proactively identifying areas for improvement and implementing strategic initiatives, policies, and frameworks that enhance legal service quality.
Key Responsibilities
- Strategic Leadership: Develop and implement a robust Quality Framework to guide legal professionals in delivering service excellence.
- Claims & Complaints Management: Oversee the Claims Analyst, acting as an escalation point for serious cases and conducting thorough risk assessments.
- Risk & Compliance Oversight: Ensure controls, policies, and procedures are comprehensive, up-to-date, and effectively followed, maintaining compliance with SRA and AML requirements.
- Process & Performance Enhancement: Collaborate with legal teams to embed best practices, driving continuous improvement in service delivery.
- Training & Development: Design and deliver targeted training sessions to upskill teams, fostering a proactive approach to risk mitigation.
- Governance & Regulatory Roles: Assume responsibilities including Data Protection Officer (DPO), Money Laundering Reporting Officer (MLRO), and potentially Compliance Officer for Legal Practice (COLP).
- Stakeholder Communication: Keep leadership and teams informed about trends, risks, and areas for continuous improvement.
Candidate Profile
- Qualified Solicitor (England & Wales) with a minimum of 10 years in Residential Legal Services (Conveyancing / Remortgaging).
- Proven experience leading quality and risk initiatives.
- Strong knowledge of ID & AML controls, legal risk management, and regulatory requirements.
- A strategic thinker with the ability to collaborate across teams and influence senior leadership.
- Values-driven and aligned with the firm's core values.
Flexible Working Options
The firm supports flexible working arrangements:
- Hybrid Working: Minimum office attendance required one day per week in Office.
- Flexible Hours: Both full-time and part-time options available, including condensed schedules.
Why Apply?
Shape the compliance, complaints, and quality risk strategy for a leading residential property law firm in Berkshire offering hybrid and flexible working patterns. This is an opportunity to shape a firm’s quality strategy from the inside out, working with a supportive and collaborative executive team in a culture that prizes continuous improvement and innovation.
To apply without delay please email your CV in confidence, quoting reference LX.
Head Of Compliance - Residential Legal Services employer: Martin Veasey Talent Solutions
Contact Detail:
Martin Veasey Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Compliance - Residential Legal Services
✨Tip Number 1
Familiarise yourself with the latest SRA and AML regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and risk management, which is crucial for the Head of Compliance role.
✨Tip Number 2
Network with professionals in the residential legal services sector. Attend industry events or join relevant online forums to connect with others who can provide insights into the firm’s culture and expectations, giving you an edge during the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led quality assurance initiatives in your previous roles. Being able to articulate your experience in driving compliance and improving service delivery will set you apart from other candidates.
✨Tip Number 4
Research the firm’s values and recent developments in their approach to compliance and risk management. Tailoring your conversation around their specific goals and challenges will show that you are genuinely interested in contributing to their success.
We think you need these skills to ace Head Of Compliance - Residential Legal Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential legal services, particularly in compliance and risk management. Use specific examples that demonstrate your leadership skills and strategic thinking.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your background as a qualified solicitor aligns with the firm's values and your vision for enhancing their compliance framework.
Highlight Relevant Experience: In your application, emphasise your experience with ID & AML controls, claims management, and training development. Provide concrete examples of how you've successfully led quality initiatives in previous roles.
Showcase Your Leadership Skills: Since this role involves team leadership, include details about your experience managing teams and driving performance improvements. Mention any specific training sessions you have designed or delivered to upskill colleagues.
How to prepare for a job interview at Martin Veasey Talent Solutions
✨Understand the Company Culture
Before your interview, take some time to research the firm's values and culture. Since they pride themselves on being a family-owned business focused on high-quality service, demonstrating alignment with these values can set you apart.
✨Showcase Your Leadership Experience
As the Head of Compliance, you'll be leading a team. Be prepared to discuss your previous leadership roles, how you've managed teams, and any successful initiatives you've implemented that improved compliance or quality.
✨Prepare for Regulatory Questions
Given the role's focus on compliance with SRA and AML requirements, expect questions about your knowledge in these areas. Brush up on current regulations and be ready to discuss how you've ensured compliance in past roles.
✨Demonstrate Strategic Thinking
The firm is looking for someone who can develop and implement a robust Quality Framework. Prepare examples of how you've approached strategic planning in previous positions, particularly in risk management and quality assurance.
