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- Tasks: Lead a team of engineers, enhance service standards, and manage customer relations.
- Company: Join Siamo Group Ltd, a supportive and innovative company in Burwell, Cambridgeshire.
- Benefits: Enjoy a competitive salary, a company vehicle, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Technical knowledge of engines, hydraulics, and electrics; strong communication and organizational skills required.
- Other info: This role offers occasional travel to engage with diverse clients.
The predicted salary is between 36000 - 48000 £ per year.
Are you ready to take your career to the next level as a Service Manager ? We are seeking a passionate and experienced Service Manager to join our clients dynamic team in Burwell, Cambridgeshire This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to enhance service standards while ensuring product satisfaction for end users across the UK. This role offers you the chance to make a real impact within a supportive and innovative company. You will be at the forefront of enhancing customer relations, managing a talented team, and contributing to the evolution of service offerings. If you’re confident, articulate, and ready to embrace this challenge, we want to hear from you! Salary: £40,280 -A company vehicle provided As a Service Manager, you will lead a team of five mobile service engineers and internal technicians , cultivating a collaborative and high-performing work environment. While the position is primarily office-based, you’ll have the chance to travel occasionally, allowing you to engage with a diverse client base. What You’ll Do: Lead and Inspire: Manage and motivate your team to deliver exceptional service and support. Drive Growth: Ensure maintenance and service contracts are adhered to and contribute to expanding our service contract business. Financial Acumen: Take charge of financial management and budget control within the workshop, identifying opportunities for new business growth. Optimize Efficiency: Continuously seek ways to improve the productivity of engineers and overall service delivery. Customer Commitment: Deliver on the Service Level Agreements, ensuring high-quality support and resolution of technical issues in collaboration with the Technical department. Develop Talent: Work closely with our training manager to supervise and develop apprentice staff, fostering continuous learning across the team. Technical Expertise: Provide end users with initial technical advice on warranty, service schedules, and maintenance best practices. The skills needed: Technical knowledge of engines, hydraulics, and electrics. Strong commercial awareness to drive the service business forward. Excellent communication skills, both written and verbal. Proven organisational and administrative capabilities. Analytical and problem-solving prowess with a proactive approach to challenges. Proficiency in Microsoft Office. **Apply Today** Become part of a team that values excellence, teamwork, and the drive to provide top-notch service! Thank you for your interest in this vacancy, which is being advertised by? Siamo Bedford, ?who are acting as an employment agency / business. One of our Recruitment Specialists will now review your application. Due to the high volume of applications? Siamo Recruitment ?receive, it is with regret we are unable to respond to all candidates directly. JBRP1_UKTJ
Siamo Group Ltd | Service Manager employer: Siamo Group Ltd
Contact Detail:
Siamo Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Siamo Group Ltd | Service Manager
✨Tip Number 1
Familiarize yourself with the specific service standards and customer satisfaction metrics that are important to Siamo Group Ltd. Understanding their expectations will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Highlight your experience in managing teams and driving performance. Be prepared to share specific examples of how you've motivated your team to achieve exceptional service outcomes in previous roles.
✨Tip Number 3
Showcase your technical knowledge, especially in engines, hydraulics, and electrics. Being able to discuss relevant technical issues and solutions will set you apart as a candidate who can provide valuable support to both your team and customers.
✨Tip Number 4
Demonstrate your financial acumen by discussing any past experiences where you successfully managed budgets or identified growth opportunities. This will illustrate your capability to contribute to the financial health of the service department.
We think you need these skills to ace Siamo Group Ltd | Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management, team leadership, and technical knowledge. Use specific examples that demonstrate your ability to enhance service standards and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in fast-paced environments and how you can contribute to customer satisfaction and service delivery.
Highlight Key Skills: Emphasize your strong communication skills, financial acumen, and problem-solving abilities in your application. These are crucial for the Service Manager position and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Siamo Group Ltd
✨Show Your Leadership Skills
As a Service Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and inspired teams in the past.
✨Demonstrate Technical Knowledge
Make sure to highlight your technical expertise in engines, hydraulics, and electrics. Be ready to answer questions that assess your understanding of these areas and how they relate to service delivery.
✨Discuss Financial Acumen
Since financial management is key in this role, come prepared to talk about your experience with budget control and identifying growth opportunities. Share specific examples where you successfully managed finances in previous roles.
✨Emphasize Customer Commitment
Customer satisfaction is crucial. Be ready to share instances where you went above and beyond to meet customer needs and how you ensured high-quality support and resolution of issues.
