At a Glance
- Tasks: Lead daily operations and inspire the front-of-house team at Somewhere Café.
- Company: Somewhere Café is a vibrant Mediterranean-inspired dining destination in Harrods, London.
- Benefits: Enjoy world-class training, staff discounts, and a supportive team culture.
- Why this job: Join a passionate team that values creativity, hospitality, and memorable guest experiences.
- Qualifications: Experience as a Shift Manager in a fast-paced restaurant; strong leadership and communication skills required.
- Other info: Full-time role with opportunities for career progression and performance incentives.
The predicted salary is between 30000 - 35000 £ per year.
**Let Us Take You Somewhere…** Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London. We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service. **About Somewhere…** Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour. **Life at Somewhere Café…** At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do: Master the Craft – We pay attention to detail, uphold service standards, and lead by example. Stronger Together – We support each other, communicate clearly, and celebrate success as a team. Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset. **What We’re Looking For:** Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant. A natural leader who thrives in service and enjoys coaching others. Confident communicator who can lead pre-shift briefings and guide the team with clarity. Strong understanding of guest experience and ability to handle guest feedback calmly and professionally. Organised, solutions-focused, and adaptable during busy service periods. A genuine interest in people, food, and hospitality. Knowledge of Mediterranean dining or international cuisine (desirable but not essential). **What We Offer:** World-class training and leadership development. A healthy work-life balance and supportive team culture. Career progression opportunities within our international restaurant group. Long-service recognition and performance incentives. Family-style meals during every shift. Staff discounts at Harrods and across our restaurant group. Opportunities to grow within a brand that celebrates hospitality and creativity. **Lead the Journey!** If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you. Apply today and become part of the Somewhere Café experience at Harrods, London. Experience: Required Languages: English – Advanced Employment: Full-time Schedule: Monday – Sunday Salary: £30,000 – £35,000 yearly Benefits: Inclusive Tronc + Performance Bonus About Independent Food Company: The Independent Food Company is a UK/UAE/KSA based hospitality company with multiple concepts under its umbrella – Switch, SALT, Parker’s, Grind, Somewhere and Public. #J-18808-Ljbffr
Supervisor / Shift Manager employer: Independent Food Company
Contact Detail:
Independent Food Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Shift Manager
✨Tip Number 1
Familiarise yourself with Mediterranean cuisine and the unique offerings of Somewhere Café. Understanding the menu and being able to discuss dishes passionately will show your genuine interest in the role and impress during any informal chats or interviews.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss how you motivate and inspire others, as this is key for a Shift Manager role.
✨Tip Number 3
Prepare to demonstrate your communication skills by thinking of scenarios where you've effectively handled guest feedback or resolved conflicts. This will showcase your ability to maintain a calm and professional demeanor under pressure.
✨Tip Number 4
Research Somewhere Café's core values and think about how they align with your own work ethic. Being able to articulate how you embody these values during discussions can set you apart from other candidates.
We think you need these skills to ace Supervisor / Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Somewhere Café. Highlight your relevant experience in leading teams and ensuring high-quality guest experiences.
Tailor Your CV: Customise your CV to reflect your experience in high-end, fast-paced restaurant environments. Emphasise your leadership skills, ability to handle feedback, and any relevant knowledge of Mediterranean cuisine.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the café's values. Mention specific examples of how you've led teams and created memorable guest experiences in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a role in hospitality.
How to prepare for a job interview at Independent Food Company
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in the hospitality industry during the interview. Share experiences that highlight your passion for creating memorable guest experiences and how you thrive in a fast-paced environment.
✨Demonstrate Leadership Skills
As a Shift Manager or Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and support others while maintaining high service standards.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle pre-shift briefings and guide your team through busy service periods.
✨Prepare for Guest Experience Scenarios
Be ready to discuss how you would handle various guest feedback situations. Think of examples where you've turned a negative experience into a positive one, showcasing your calmness and professionalism under pressure.