Healthcare Assistant/Donor Carer Blood Donation
Healthcare Assistant/Donor Carer Blood Donation

Healthcare Assistant/Donor Carer Blood Donation

Ipswich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Healthcare Assistant, supporting blood donation and providing exceptional care to donors.
  • Company: NHS Blood and Transplant collects vital blood donations, making a real difference in people's lives.
  • Benefits: Enjoy flexible working, 27 days holiday, and a supportive training programme to kickstart your career.
  • Why this job: Be part of a caring team, gain hands-on healthcare experience, and help save lives every day.
  • Qualifications: No specific experience needed, just a willingness to learn and a valid UK driving licence.
  • Other info: Rotas are published 6 weeks in advance, with no night shifts and opportunities for personal growth.

The predicted salary is between 24000 - 36000 £ per year.

NHS Blood and Transplant (NHSBT) collects over 7,000 blood donations every day, providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our volunteer donors, ensuring they receive exceptional, first-class care.

As a Healthcare Assistant – Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. You’ll play a vital role in saving and improving lives daily in an environment where every day is different; we don’t collect blood in hospitals, we work within our Donor Centres and out in the community.

Main duties of the job:
  • You will learn hands-on skills in healthcare and take your first steps into a professional career within the NHS.
  • You’ll be fully trained in how to set up for a session, how to take blood from our donors, and you’ll be their first point of care during their time with us.
  • You’ll also make sure we keep accurate records of donor sessions, while managing the safe handling of blood and blood products, needles, and other medical equipment.
  • You will also ensure we offer a great service to our donors, so they want to come back time and time again!
  • As part of a true multi-disciplinary team, you’ll work variable hours and days including evenings, weekends, and bank holidays – all without the night shifts.
  • You’ll also be working alongside medical professionals, which means you’ll discover more autonomy and responsibility than equivalent roles elsewhere in the NHS.
About you:Experience and Knowledge:
  • Have experience of dealing with the public.
  • Have experience of delivering a quality customer service.
  • Be willing to learn new technology skills and undergo digital training.
Qualifications and Training:
  • Have a good standard of numeracy and literacy.
  • Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
  • Hold a valid full UK Driving Licence with no more than 6 penalty points.
What we offer you:
  • 6-week training period to fully prepare you for your career with us.
  • Rotas published 6 weeks ahead of time.
  • No night shifts.
  • Payments for unsociable hours, overtime, meal, and driving allowances where applicable.
  • NHSBT promotes flexible working opportunities where the role allows.
  • 27 days per year plus 8 bank/public holidays. Pro rata if part-time. Leave increases to 29 days after 5 years’ service and 33 days after 10 years’ service.
  • An NHS career pathway - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.
  • Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth.
  • NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

If you are shortlisted for this role, you will need to attend in person for a blood collection session tour so we can provide you with more in-depth understanding of this role. This will be followed by a face-to-face interview. We are unable to arrange virtual interviews or tours. Please also note that our travel policy does not allow for the payment of travel expenses.

This vacancy will close at 23:59 on 30th December 2024. Session Tours are anticipated to be held on 14th January 2025, subject to confirmation. Interviews are anticipated to be held on 21st January 2025, subject to confirmation.

For informal enquiries please contact – Name: Vanessa Hunt, Job Title: Area Matron Contact Details: vanessa.amey@nhsbt.nhs.uk

Healthcare Assistant/Donor Carer Blood Donation employer: NHS Blood and Transplant

NHS Blood and Transplant (NHSBT) is an exceptional employer that offers a supportive and inclusive work environment, where you can make a real difference in people's lives as a Healthcare Assistant. With comprehensive training, flexible working hours, and a strong commitment to employee development through our Thrive programme, we empower our staff to grow both personally and professionally. Join us in a role that not only provides valuable skills but also allows you to be part of a dedicated team that saves lives every day.
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Contact Detail:

NHS Blood and Transplant Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Assistant/Donor Carer Blood Donation

✨Tip Number 1

Familiarise yourself with the NHS Blood and Transplant's mission and values. Understanding their commitment to caring, expertise, and quality will help you align your responses during the interview and demonstrate that you're a good fit for their team.

✨Tip Number 2

Prepare to discuss your experience in customer service and how it relates to dealing with donors. Think of specific examples where you've provided exceptional care or support, as this role heavily relies on creating a welcoming environment for donors.

✨Tip Number 3

Be ready to showcase your willingness to learn new skills, especially in technology. Since the role involves digital training, expressing enthusiasm for learning and adapting to new systems can set you apart from other candidates.

✨Tip Number 4

Since you'll be working variable hours, highlight your flexibility and availability during the interview. Mentioning your readiness to work evenings, weekends, and bank holidays will show that you're committed to meeting the needs of the team and donors.

We think you need these skills to ace Healthcare Assistant/Donor Carer Blood Donation

Customer Service Skills
Communication Skills
Attention to Detail
Numeracy Skills
Literacy Skills
Teamwork
Empathy
Adaptability
Time Management
Basic Medical Knowledge
Record Keeping
Problem-Solving Skills
Willingness to Learn
Digital Literacy
Driving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Healthcare Assistant/Donor Carer. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: Emphasise any previous experience you have in customer service or dealing with the public. Provide specific examples that demonstrate your ability to deliver quality care and support, as this is crucial for the role.

Show Willingness to Learn: Mention your eagerness to learn new technology skills and undergo training. This shows that you are adaptable and committed to personal development, which is highly valued in the NHS.

Prepare for the Interview: If shortlisted, be ready to attend an in-person session tour and face-to-face interview. Research common interview questions for healthcare roles and prepare thoughtful responses that reflect your understanding of the position and the organisation's values.

How to prepare for a job interview at NHS Blood and Transplant

✨Show Your Caring Nature

As a Healthcare Assistant, demonstrating your caring attitude is crucial. Be prepared to share examples of how you've provided exceptional customer service or support to others in the past. This will show that you align with NHSBT's core value of being caring.

✨Highlight Your Teamwork Skills

Working as part of a multi-disciplinary team is key in this role. Discuss any previous experiences where you've successfully collaborated with others, especially in a healthcare or community setting. This will illustrate your ability to work well with medical professionals and contribute positively to the team.

✨Prepare for Practical Scenarios

Since you'll be learning hands-on skills, be ready to discuss how you would handle specific situations during blood donation sessions. Think about how you would ensure donor comfort and safety, as well as how to manage records accurately. This shows your readiness for the practical aspects of the job.

✨Express Your Willingness to Learn

The role requires ongoing training and development. Make sure to convey your enthusiasm for learning new technologies and skills. Mention any relevant courses or training you've undertaken in the past, and express your commitment to completing the Skills for Health Care Certificate.

Healthcare Assistant/Donor Carer Blood Donation
NHS Blood and Transplant
Location: Ipswich
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