Administrative Support Officer - ARB15370

Service: Roads and Infrastructure

We are looking to recruit an Administrative Support Officer to work as part of our Projects and Engagement team within the Council's Roads and Infrastructure service. This role provides support to the whole of Roads and Infrastructure in dealing with correspondence – Freedom of Information requests, complaints, elected member enquiries, community councils and much more. It is a fast-paced role which focuses on supporting services to every single household in Argyll and Bute, from bin collections to school transport to street lighting.

The postholder will work as part of a wider team and will likely focus on enquiries for specific geographic areas, although the precise allocation of work will be determined after recruitment. There is also the opportunity to support various projects with a focus on channel shift, getting information online and allowing customers to self-serve.

Most of the team are based in Lochgilphead but this role can be filled from anywhere, although travel to Lochgilphead will be required for team meetings and in the early stages at least two days a week for training.

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible-first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

Applicants should note that:

• This post is not suitable for job share.
• Happy to talk about flexible working arrangements.

To apply for this vacancy, please click on the Apply Now button at the top of this page. If you would like clarification on any information contained within the vacancy advert and/or the job description you will require to speak with the recruiting manager, who is Anna Alderson, Customer Liaison Officer, 01546 604576. Please note that you cannot apply for this vacancy by contacting the recruiting manager; applications must be made by clicking on the Apply Now button at the top of this page. Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit our Equality & Diversity Policy.

Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.