Hospitality General Assistant

Full-Time No home office possible

Contract type 40 hours a week, permanent. Part time considered.

Help us create a welcoming, well-run centre where every young person can thrive.

As a Hospitality General Assistant, you’ll be hands-on ensuring that our food, accommodation, and shared spaces are clean, comfortable, and well-cared for. You’ll work across our kitchen, housekeeping, and bar areas as part of a small, friendly team, helping deliver a great experience for every guest and course participant.

You’ll be based full-time at our Eskdale Centre in the western Lake District, with weekday straight shifts and occasional early or late starts. It’s a role that puts you right at the heart of daily life at a busy outdoor learning centre, in one of the most peaceful and scenic valleys in Cumbria.

What you\\\’ll be doing

In this role, you’ll:

Prepare and serve food in the dining room and bar
Keep bedrooms, bathrooms and communal areas clean and safe
Support the laundry process (in-house and contracted)
Follow health and safety, cleaning and hygiene procedures
Report maintenance issues as needed
Operate kitchen and cleaning equipment safely
Deliver a warm, professional level of customer care
Work flexibly across departments and shifts
Pitch in with other centre duties when needed

This is a practical, people-focused job in a unique setting. You’ll need to enjoy working as part of a team, be flexible with tasks and ready to get stuck in wherever support is needed. In return, we’ll provide full training, a positive work environment and the chance to be part of something meaningful.

Have a friendly, can-do attitude and enjoy being part of a team
Can follow instructions and also work independently
Care about hospitality and want to do a good job
Are physically fit and happy to be on your feet, lifting or moving around site
Have strong attention to detail
Are trustworthy, dependable and flexible with tasks
Communicate well with all kinds of people
Understand the importance of personal hygiene and presentation
Believe in what Outward Bound stands for and want to help make it happen

It’s a bonus if you also…

Have previous experience in catering or cleaning (but it’s not essential – full training is provided)

We hold ourselves to high standards. We support one another, step up when it counts and always put young people first.

Our Eskdale Centre is a close-knit place to work. Tucked away in a peaceful Lake District valley, it offers big landscapes, a close-knit community and an active outdoor lifestyle.

If this sounds like your kind of role, we’d love to hear from you.

Send your CV and a short cover letter (no more than two pages) telling us why you’d be a great fit, to Jay Lombard at jay.lombard@outwardbound.org.uk by 9am on Monday 22 September 2025.

We may close this vacancy early if we receive applications from suitable candidates, so we encourage you to apply as soon as possible.

We welcome applications from people of all backgrounds – your unique experience and perspective matter to us.

This role involves working closely with young people and requires a disclosure check. We\\\’ll handle that as part of the process.

Accommodation is not included with this role, so you’ll need to live locally or commute. Do you have a question about the role?

Nature doesn’t discriminate. Neither do we.

We’re committed to making our recruitment process as fair and inclusive as possible. That means actively working to remove unconscious bias and the influence of privilege from our processes.

We also know how powerful it can be for young people to see themselves in the people around them. That’s why we encourage applications from individuals who reflect the diverse backgrounds and identities of the young people we work with. By building a team that young people can relate to, we can help more of them see what’s possible.

We endeavour not to discriminate based on age, disability, gender reassignment, marital status, being pregnant, race, religion, sex or sexual orientation.