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- Tasks: Build relationships with tech partners and manage integrations to drive growth.
- Company: Global Relay is a leader in cloud archiving and compliance solutions for regulated firms.
- Benefits: Enjoy flexible work arrangements, mentoring, and a culture that values creativity and hard work.
- Why this job: Make a real impact in a diverse environment while developing your career with innovative challenges.
- Qualifications: 3+ years in technical/account management; strong problem-solving and communication skills required.
- Other info: Join a team that celebrates diversity and encourages collaboration across all levels.
The predicted salary is between 36000 - 60000 £ per year.
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your role: – Acts as a trusted advisor: Build strong relationships with Technology Platform Providers, Customers, and 3rd party integrators. Understand their needs and goals – conduct requirements gathering and provide strategic guidance to help them achieve a Technology Integration. – Drives value and growth: Manage Technology partnerships to increase revenue through Partner Platform Integration. – Provides both pre/post-sales technical assistance to Global Relay Integration Partners, and post-integration support to Global Relay Archive Customers. – Disseminate technical requirements & product documentation while educating Technology Partners in Global Relay’s integration options and processes. – Coordinate and work with Global Relay departments, including Product, Sales, Legal, Finance, Marketing and Provisioning to address Technology Partner matters. – Understands and explains the features & benefits of Global Relay’s Technology Stack; evaluate Technology Partner requirements to present an appropriate product and solution. – Broaden Global Relay’s Data Connectors Ecosystem to increase Data connectivity options. – Work with the Technology Partner to identify regulatory implications of their Technology Platform. Identify competitive differentiators while cultivating use-case benefits analysis. Your responsibilities: – The Business Manager – Technology Partners will organize Technology integration discussions and serve as a business matter expert for all Technology Partners. – Engage with Integration Partners pre-sales and post-sales to ensure adoption of Global Relay services. – Build strong relationships with integrators, ensuring satisfaction of Global Relay products and services. – Work directly with Business Development and Product Development teams, being the primary point of contact for each integration. – Collaborate with internal stakeholders to provide exceptional customer service and report Technology Partners details to leadership. About you: – 3+ years of experience in technical and/or account management roles. – Ability to educate Partners on implementation processes. Troubleshoot integration issues and provide technical solutions. – Professional business manners with the ability to interact with Business & Technical resources. – Proven time management skills, attention to detail in a fast-paced environment. – Ability to convey technological solutions and business value effectively. – Resourceful with strong problem-solving skills. – Enthusiastic, with a strong work ethic and positive attitude. What you can expect: At Global Relay, there’s no ceiling to what you can achieve. You’ll receive mentoring, coaching, and support to reach your career goals. Be part of a culture that fosters creativity and rewards perseverance and hard work. Work alongside talented individuals from diverse backgrounds. We support flexible work arrangements and a hybrid work model to promote work/life balance. Visit www.globalrelay.com to learn more about our business, culture, and community involvement. #J-18808-Ljbffr
Business Manager, Technology Partners employer: Global Relay
Contact Detail:
Global Relay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager, Technology Partners
✨Tip Number 1
Familiarise yourself with Global Relay's technology stack and services. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Global Relay on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing technical partnerships and integrations. Be ready to share specific examples of how you've driven value and growth in previous roles, as this aligns closely with the responsibilities of the Business Manager position.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of challenges you've faced in past roles and how you overcame them, especially in relation to technical issues and partner management.
We think you need these skills to ace Business Manager, Technology Partners
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Manager, Technology Partners position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of experience in technical and/or account management roles. Provide specific examples of how you've built relationships with partners and managed integrations.
Showcase Problem-Solving Skills: Demonstrate your resourcefulness and problem-solving abilities in your application. Include instances where you've successfully troubleshot integration issues or provided technical solutions to partners.
Express Enthusiasm and Fit: Convey your enthusiasm for the role and how your values align with Global Relay's culture of diversity and innovation. Mention your positive attitude and strong work ethic to show you're a great fit for their team.
How to prepare for a job interview at Global Relay
✨Understand the Company Culture
Before your interview, take some time to research Global Relay's culture and values. They emphasise diversity, inclusion, and collaboration, so be prepared to discuss how your background and experiences align with these principles.
✨Showcase Your Technical Knowledge
As a Business Manager for Technology Partners, you'll need to demonstrate your understanding of technology integration and account management. Be ready to discuss specific examples from your past experience where you've successfully managed technical partnerships or resolved integration issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world scenarios. Think of situations where you had to educate partners on implementation processes or troubleshoot technical issues, and be ready to explain your approach and the outcomes.
✨Emphasise Relationship Building Skills
Building strong relationships with technology partners is crucial for this role. Prepare to share examples of how you've successfully built rapport with clients or stakeholders in previous roles, highlighting your communication skills and professional business manners.
