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- Tasks: Perform spa treatments and mentor junior therapists while ensuring top-notch client experiences.
- Company: Join Bannatyne Group, a leading name in health and wellness dedicated to excellence.
- Benefits: Enjoy flexible hours, free gym membership, discounted treatments, and 28 days annual leave.
- Why this job: Make a real impact on clients' well-being in a luxurious environment with a supportive team.
- Qualifications: NVQ Level 2 & 3 Beauty Therapy qualification and proven experience as a Spa Therapist required.
- Other info: Opportunity for career development and recognition through awards and bonuses.
The predicted salary is between 20000 - 25000 £ per year.
Location: Cardiff
Department: Spa
Job type: Permanent
Salary: £20,633
Hours: 32 per week
Rate of Pay: £12.40 per hour
Are you an experienced Spa Therapist with a passion for wellness and exceptional service? Bannatyne Group, a premier name in health and wellness, is seeking a Senior Spa Therapist to join our team and lead by example. If you’re ready to take your career to the next level, we want to hear from you!
Our Perks:
- B-Fed - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
A typical day in the life of a Senior Spa Therapist:
- Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
- Lead, mentor and support Junior Spa Therapists, ensuring a culture of continuous learning and professional growth.
- Liaise and support the Spa Manager.
- Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
- Ensure the proper use of spa equipment and maintain high standards of cleanliness.
- Build and maintain strong client relationships, encouraging repeat visits and referrals.
- Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
- Maximise revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- Stay informed about the latest industry trends and techniques to continuously enhance your skills.
- Adhere to all company health and safety guidelines.
What we are looking for:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent.
- Proven experience as a Spa Therapist.
- Strong interpersonal and communication skills with a customer-focused attitude.
- A genuine passion for health, wellness and customer service.
- Ability to establish rapport, build trust and demonstrate credibility.
- Ability to work flexible hours, including weekends and holidays.
It would be desirable if you had knowledge and experience of ELEMIS products along with experience in guiding, managing and motivating teams to bring collective success. Proven experience of upselling and cross-selling to maximise profits would also be beneficial.
Why Bannatyne?
At Bannatyne Group, we are dedicated to excellence in health and wellness. As a Senior Spa Therapist, you will have the opportunity to assist with leading a team, inspire excellence, and make a significant impact on our clients' well-being. You’ll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your expertise.
Ready to lead and inspire while advancing your career? Apply now and become part of the Bannatyne family!
Join us at Bannatyne, where your expertise will shine, and your leadership will transform lives!
Contact Detail:
Bannatyne Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Beauty Therapist
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a Senior Spa Therapist, you'll be expected to mentor junior staff, so share examples of how you've successfully guided and motivated others in previous roles.
✨Tip Number 2
Familiarise yourself with ELEMIS products and their benefits. If you can demonstrate knowledge about these products and how they enhance client experiences, it will show your commitment to providing exceptional service.
✨Tip Number 3
Prepare to discuss your experience with upselling and cross-selling spa services. Highlight specific instances where you've successfully maximised revenue opportunities, as this is a key aspect of the role.
✨Tip Number 4
Research the latest trends in wellness and beauty therapy. Being knowledgeable about current industry practices will not only impress your interviewers but also demonstrate your passion for continuous learning and professional growth.
We think you need these skills to ace Senior Spa Beauty Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Spa Therapist. Emphasise your qualifications, such as NVQ Level 2 & 3 in Beauty Therapy, and any specific skills related to the treatments mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and exceptional service. Mention your experience in leading and mentoring teams, as well as your ability to build strong client relationships, which are key aspects of the role.
Highlight Relevant Experience: In your application, be sure to detail your previous roles and responsibilities that align with the job description. Include examples of how you've successfully upsold services or products and contributed to a positive team environment.
Showcase Your Knowledge of ELEMIS Products: If you have experience with ELEMIS products, make sure to mention it in your application. This knowledge can set you apart from other candidates and demonstrate your commitment to providing high-quality service.
How to prepare for a job interview at Bannatyne Ltd.
✨Showcase Your Expertise
Be prepared to discuss your experience with various spa treatments, especially massages and facials. Highlight any specific techniques or products you excel in, particularly ELEMIS, as this could set you apart from other candidates.
✨Demonstrate Leadership Skills
Since the role involves mentoring junior therapists, be ready to share examples of how you've successfully led a team or supported colleagues in their professional development. This will show your potential employer that you can inspire and guide others.
✨Emphasise Customer Service
Prepare to talk about your approach to customer service and how you build rapport with clients. Share specific instances where you went above and beyond to ensure a positive experience, as this is crucial in the wellness industry.
✨Stay Updated on Industry Trends
Research the latest trends in beauty therapy and wellness. Being knowledgeable about new techniques or products will demonstrate your commitment to continuous learning and your passion for the industry, which is highly valued by employers.
