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- Tasks: Provide 3rd line support and implement infrastructure upgrades in a dynamic IT environment.
- Company: Join a leading organisation known for its innovative technology solutions and collaborative culture.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in transforming IT systems while working with cutting-edge technologies.
- Qualifications: Strong knowledge of infrastructure tech, experience with VMware, Azure, and relevant certifications required.
- Other info: We welcome diverse applicants; your unique perspective could make a real difference.
The predicted salary is between 46200 - 58500 £ per year.
Location: London – Hybrid (3 days on-site per week)
Type: Full-Time, Permanent
Do you thrive in high-pressure environments and enjoy solving complex technical challenges? Are you passionate about shaping IT infrastructure and driving meaningful change across systems and services? If so, we want to hear from you.
A leading organisation is seeking a talented Infrastructure Support Specialist to join its dynamic Wintel team. You’ll be part of a high-performing IT department, supporting, maintaining, and evolving a sophisticated technology landscape. This is your chance to play a key role in delivering critical infrastructure projects and supporting business transformation from the ground up.
What You’ll Do:
- Deliver 3rd line technical support across a broad infrastructure estate.
- Plan and implement infrastructure upgrades, migrations, and improvements.
- Act as a subject matter expert for 1st and 2nd line support teams, offering guidance and escalation support.
- Apply best practices in system configuration, security, and performance.
- Administer and support services including virtualisation, cloud platforms, and enterprise Windows environments.
- Contribute to ongoing project work and small-scale changes in line with structured change management.
- Maintain accurate technical documentation and promote knowledge sharing across the team.
What You’ll Bring:
Essential Technical Expertise:
- Strong knowledge across a range of Infrastructure technologies.
- Experience with VMware and Hyper Converged Infrastructure (Nutanix preferred).
- Proficiency in Azure and Microsoft 365 services (including Entra ID, device management, and SAML auth).
- Advanced skills with Windows Server, Group Policy, and Windows 10/11.
Desirable Skills:
- Citrix (Citrix DaaS/Cloud), MS SQL, Ivanti, SCCM/Configuration Manager.
Certifications & Methodologies:
- Certifications in Microsoft, VMware, Cisco (at least two preferred).
- ITIL Foundation or equivalent experience (especially in Service Operation and Transition).
Who You Are:
- A confident communicator, able to simplify technical concepts for non-technical audiences.
- A proactive, analytical thinker with strong problem-solving capabilities.
- Someone who thrives on collaboration but can also take the lead and work independently.
- Detail-oriented, customer-focused, and always looking for ways to improve systems and processes.
This is more than a support role—it’s an opportunity to become a key player in delivering innovation and reliability across enterprise IT systems. Whether you’re continuing your infrastructure journey or seeking a new challenge, your ideas and expertise will be valued and respected.
We actively welcome applicants from all backgrounds and levels of experience. Even if you don’t tick every box, if you believe you can make a difference, we’d love to hear from you.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Infrastructure Engineer – 11005SR employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer – 11005SR
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware, Azure, and Microsoft 365. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills by thinking of examples where you've successfully tackled complex technical challenges. Be ready to explain your thought process and the impact of your solutions.
✨Tip Number 3
Showcase your communication skills by practising how to explain technical concepts in simple terms. This is crucial for the role, as you'll need to interact with non-technical stakeholders.
✨Tip Number 4
Research the company’s recent projects or initiatives related to IT infrastructure. Being knowledgeable about their work will help you tailor your responses and show genuine interest during the interview.
We think you need these skills to ace Infrastructure Engineer – 11005SR
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Infrastructure Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with infrastructure technologies, particularly VMware, Azure, and Windows Server. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Showcase Certifications: If you have relevant certifications in Microsoft, VMware, or Cisco, make sure to include them prominently in your application. This will help establish your credibility and technical knowledge in the field.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for IT infrastructure and your desire to contribute to the company's success. Be sure to mention your ability to communicate complex concepts clearly.
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with key infrastructure technologies, especially VMware, Azure, and Windows Server. Highlight specific projects where you've successfully implemented upgrades or migrations.
✨Demonstrate Problem-Solving Skills
Expect to face technical scenarios during the interview. Practice articulating your thought process when troubleshooting complex issues, as this will showcase your analytical thinking and problem-solving capabilities.
✨Communicate Clearly
As a confident communicator, you should be able to simplify technical concepts for non-technical audiences. Prepare examples of how you've done this in previous roles to demonstrate your ability to collaborate effectively.
✨Emphasise Continuous Improvement
Discuss your commitment to improving systems and processes. Share instances where you've identified inefficiencies and implemented changes that led to better performance or user satisfaction.
