Wellbeing Practitioner (Redcar & Cleveland Wellbeing Service)

We are here to support, promote and develop voluntary and community action in Middlesbrough. Are you passionate about mental health in our community? Teesside Mind has a fantastic opportunity to join their team as a Wellbeing Practitioner working across Redcar and Cleveland.

Job Purpose: The Wellbeing Practitioner will work as part of a team of staff and volunteers to provide a flexible, person-centred service, which enables recovery, choice, independence, wellbeing, and inclusion for people who have mental health needs in Redcar and Cleveland.

Duties and Responsibilities:

• Provide structured emotional and practical support to clients experiencing poor mental health in order to improve their wellbeing and recovery.
• Provide mental health support, awareness, and training to clients in group settings, e.g., to peer-led groups, focus groups, and external partners in order to improve knowledge of wellbeing, recovery, and resilience.
• Work as part of a team in the delivery of person-centred recovery services, their monitoring, evaluation, and review, ensuring continual improvement across the service area.
• Provide 1:1 support to clients, including needs assessment, risk assessment, support planning, and outcome monitoring in line with the Wellbeing Service.
• Provide a 1:1 support service that is flexible, person-centred, and focuses on the individual’s goals and aspirations.
• Work effectively and collaboratively as part of a team with support from the Services Manager.
• Create an appropriate environment in the service for recovery, choice, wellbeing, and inclusion.
• Comply with safeguarding, confidentiality, and GDPR guidance in the delivery and recording of client interventions.
• Encourage, motivate, plan for, and support clients to participate in mainstream activities and learning opportunities in the community, including voluntary work and employment opportunities.
• Identify clients’ interests and needs which could be met through group work and deliver group work sessions as required.
• Support the development of peer support activities within our services.
• Manage your time and caseload effectively and efficiently, working independently with guidance, support, and supervision from the Service Manager.
• Ensure that all client records and case files, including CRM records, are completed in a timely manner and that outcomes are reported to the Service Manager as required.
• Ensure high standards of record keeping, including casework and service delivery, using Mind’s case management systems.
• Complete all administration tasks efficiently, including diary management, booking appointments, and undertaking preparation and follow-up associated with client interventions.
• As part of the wellbeing team, provide information, signposting, and support in a knowledgeable and professional manner to clients and other services, including dealing with telephone and email enquiries.
• Adopt a partnership approach to client support, including the provision of reports to external agencies and attendance at multi-disciplinary meetings as required.
• Contribute to Business Planning activity in relation to all client-focused services.
• Encourage and support the involvement of clients and their carers in the planning, development, and delivery of the service.
• Actively contribute to the monitoring and evaluation of the service by working with clients to identify mental health benefits and other outcomes.
• Support and deliver mental health awareness sessions and training to partner organisations in order to promote the work of Teesside Mind.
• Undertake training as required by Teesside Mind or as agreed through supervision.

The above duties and responsibilities cannot totally encompass or define all tasks that may be required of the incumbent. The outline duties and responsibilities may therefore vary from time to time without materially changing their character and or level of responsibility.

The closing date for this job is 25 July 2024 - 11:45pm.