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- Tasks: Assist customers, sort stock, and create eye-catching window displays.
- Company: Join our RSPCA charity shop, dedicated to animal welfare in the community.
- Benefits: Meet new friends, gain valuable skills, and receive travel expense reimbursement.
- Why this job: Make a real difference for animals while enhancing your CV and enjoying a fun team environment.
- Qualifications: No experience needed; just bring your enthusiasm and a love for animals!
- Other info: Flexible volunteering hours available; must be 16 or older.
We are looking for enthusiastic volunteers to work with our dedicated and hardworking teams at our Ipswich, Stowmarket and Bury St Edmunds Charity Shops.
As a shop volunteer, you would help serve customers, sort stock, and even help make window displays. It would be helpful if you have worked in retail or have previous customer service experience but not essential, as we are looking for people who love animals, are passionate about making a difference in their community, and want to contribute their time and skills. It’s an exciting opportunity to join our already existing team of loyal volunteers.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
To find out more about our Suffolk Branch and to apply for the position please Click Here or give Jane a ring on 07592 517836
We hope you are interested in volunteering for our branch!
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
Location
Stowmarket, IP14, United Kingdom
When you can volunteer
Morning, Afternoon, Evening, Night
Days available
Mo, Tu, We, Th, Fr, Sa, Su
Apply
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Charity Shop Assistant employer: RSPCA (Royal Society for the Prevention of Cruelty to Animals)
Contact Detail:
RSPCA (Royal Society for the Prevention of Cruelty to Animals) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Assistant
✨Tip Number 1
Show your passion for animals and community service during your interactions. When you meet the team or during your informal interview, share any personal experiences that highlight your love for animals or your commitment to helping others.
✨Tip Number 2
Familiarise yourself with the RSPCA's mission and values. Understanding what the charity stands for will help you connect better with the team and demonstrate your genuine interest in their work.
✨Tip Number 3
Be prepared to discuss your flexibility and availability. Since they are looking for ongoing commitment, showing that you can adapt your schedule to meet their needs will make you a more attractive candidate.
✨Tip Number 4
If you have any previous experience in retail or customer service, be ready to talk about it. Even if it's not essential, sharing relevant skills can set you apart from other candidates and show your readiness to contribute.
We think you need these skills to ace Charity Shop Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Charity Shop Assistant. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or volunteer work you've done. Emphasise your passion for animals and community involvement in your application.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for volunteering and your desire to contribute to animal welfare. Mention why you want to join this specific charity and how you can make a difference.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at RSPCA (Royal Society for the Prevention of Cruelty to Animals)
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. The charity is focused on animal welfare, so sharing any personal experiences or stories related to animals can help demonstrate your commitment to their cause.
✨Highlight Your People Skills
As a Charity Shop Assistant, you'll be interacting with customers regularly. Be prepared to discuss any previous customer service experience, even if it's informal, and showcase your friendly and approachable nature.
✨Demonstrate Flexibility and Commitment
The role requires ongoing commitment, so be ready to discuss your availability and willingness to adapt to different tasks. Showing that you can be flexible with your time will make you a more attractive candidate.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your genuine interest in the position. Ask about the training programme, team dynamics, or how volunteers contribute to the charity's mission. This will also help you gauge if the role is right for you.
