Harlows Kidderminster LLP - Level 3 Business Administration Apprentice

Harlows Kidderminster LLP – Level 3 Business Administration Apprentice

• Salary / Wage: Competitive
• Possible Start Date: 7 August 2025
• Application Deadline: 31 July 2025
• Expected Duration: 21 Months

To support with the administration of the business functions, including purchase ledger and credit control, operations and supporting the sales team.

What you will do in your working day

• Support the Account\’s Administrator with credit control and purchase ledger admin work.
• Receive and process customer orders, ensuring all information is accurate and complete, and liaise with teams to confirm product availability and delivery schedules.
• Be point of contact with suppliers for invoicing queries.
• Track order progress, ensuring timely and accurate deliveries and maintaining order and delivery schedules in the internal system, updating customers on order status as needed.
• Assist with quoting, preparing sales proposals, and responding to customer inquiries and generating sales reports, including sale forecasts, order volumes, and delivery timelines.
• Coordinate between the sales and manufacturing departments to ensure that product specifications are met.
• Serve as point of contact for customers regarding order status, product availability, and delivery schedules, addressing customer complaints or issues with orders and resolve them in a timely and professional manner.
• Ensure customers are informed of any potential delays or issues related to their orders.
• Maintain up-to-date records of all sales transactions, orders, and communications with customers, generating regular reports for management, providing insights into sales performance, product inventory, and delivery metrics.
• Ensure all sales documentation (quotes, orders, invoices) is filed and easily accessible.

The training you will be getting

• You will be required to attend Kidderminster College one day a week to achieve your Level 3 Business Administrator qualification.

What to expect at the end of your apprenticeship

• After completing the apprenticeship, you can look at progressing into a range of different areas depending on which area within the business is of interest.

Working week

• Monday – Friday, 08:00am till 5pm with a 30 minute lunch break.
• Total hours per week: 42.5

Desired skills and personal qualities

• Professional

Qualifications

• GCSE or equivalent maths and English (Grade 4/C or above) Essential

Things to consider

• Will be based at the Kidderminster site. Travel to other sites may be required for personal development training but to be discussed at the time.

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