At a Glance
- Tasks: Join our team as a Room Attendant, cleaning and maintaining guest rooms to ensure a top-notch experience.
- Company: WGC is the UK's leading hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 top retailers.
- Why this job: This role offers unlimited career progression and a supportive, inclusive culture where you can truly be yourself.
- Qualifications: No specific qualifications needed; just a positive attitude and a willingness to learn!
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all.
The predicted salary is between 24000 - 36000 £ per year.
Motel One Manchester St Peters Square, 1 Dickinson St, Manchester, M1 4LF
Rate: £11.50 | Hours: Guaranteed Hours Each Week
Benefits:
- Fixed hours contract available
- Flexible hours to suit you
- Life Insurance
- Free access to Doctor and Legal helpline
- Counselling/Wellbeing Support Service
- Discounts from 50 top retailers
- Training budget of up to £10,000 per year with unlimited career progression
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific duties of a Room Attendant. Understanding the importance of cleanliness and guest satisfaction will help you demonstrate your commitment to providing excellent service during any interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can give you insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with difficult guests or managing time effectively. This will show your problem-solving skills and ability to maintain high standards under pressure.
✨Tip Number 4
Research Motel One's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart from other candidates during the interview process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Highlight your relevant experience in housekeeping or customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any previous housekeeping roles, attention to detail, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention why you want to work for this company and how you can contribute to their values of diversity and inclusion.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness and organisation. Mention specific tasks that required meticulousness, as this will demonstrate your suitability for the role.
✨Emphasise Teamwork Skills
The role involves working closely with the housekeeping team. Be prepared to discuss examples of how you've successfully collaborated with others in past jobs. This could include sharing responsibilities, communicating effectively, or resolving conflicts amicably.
✨Demonstrate Customer Service Orientation
Since the job focuses on providing a great guest experience, be ready to talk about times when you went above and beyond for customers. Share anecdotes that showcase your ability to handle guest requests or complaints positively and professionally.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training opportunities available or how the company supports career progression. This shows your genuine interest in the role and your desire to grow within the company.