Senior IT Engineer (2nd/3rd Line)

Our client is a nationally recognised leader in IT support services and managed services, with multiple awards for excellence. Due to growth and expansion, they are looking to recruit a Senior Engineer with a strong technical background in 2nd/3rd line support. You will be responsible for the following: * Provide 2nd/3rd line support for desktop, server, and network issues. * Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions. * Manage and maintain client IT infrastructures, including servers, networks, and applications. * Monitor system performance and reliability, implementing necessary updates and patches. * Assist with the planning and implementation of various IT projects including client migrations. What we are looking for: * Strong knowledge of Microsoft 365/Azure – Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Manager. * Strong knowledge of Windows Server – Including Installing, configuring, supporting Active Directory, Group Policy, DHCP and DNS. * Experience administering Backup/Replication Technologies such as Veeam. * Understanding of networking principles and troubleshooting at 1st/2nd line would be a benefit. If you are passionate about technology and eager to contribute to a forward-thinking organisation, we encourage you to apply for this exciting opportunity