Distress Response Worker IN HRS service

• 35 hours per week: Mon to Fri 9am – 4.30pm. Post is up to 31st March 2026 with possible extension.
• REF: DRW/INHRS

Role

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require medical or clinical intervention.

We are recruiting for our Primary Care In Hours Pathway, which takes referrals from GPs and their Primary Care Team. The In-Hours service operates Monday to Friday, 9am – 4.30pm.

The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR.

Key Skills:

Good communication skills for effective collaboration with referrers and service users. Compassionate listening skills to alleviate distress. Ability to identify coping strategies, self-management techniques, and make onward referrals when appropriate. Confidence and competence in risk assessment, safety planning, and escalation processes. SVQ 3 or equivalent, or willingness to achieve this qualification, is essential.

Application notes

GAMH promotes equality of opportunity in service delivery and employment. We welcome applicants from all community sections. For application requirements, contact Laura Middell at 0141 552 5592.

Appointments are subject to two satisfactory references. All staff must have PVG Scheme Membership/Enhanced Disclosure Scotland checks before client contact. Application packs are available on our website at gamh.org.uk under the “Our Work” tab or from our address below.

Closing date: Noon, Friday 30th May 2025. Interviews: week of 9th June 2025.

We are also recruiting for Young People Compassionate Distress Response Service (YPCDRS), operating 5 days a week, from our head office at St Andrews by the Green, Glasgow.

Key Skills:

Effective communication, compassionate listening, resourcefulness in supporting individuals, and confidence in risk assessment and safety planning. SVQ 3 or willingness to achieve it is essential.

Additional roles include Support Worker positions across various locations, including Perth, Crieff, Auchterarder, Kinross, and Blairgowrie. A driver’s license and access to a vehicle are required.

Benefits include competitive pay (£13.02 – £13.49/hr), sleepover rate (£12/hr), 31 days annual leave, birthday leave, ongoing training, SVQ Level 3 opportunity, employee assistance program, and Blue Light Card discounts.

Support Workers promote positive health and well-being, supporting independence and meaningful living. Registration with PVG and SSSC or equivalent is required.

We also have vacancies within Inclusion Alliance supporting people with learning disabilities in Edinburgh, with roles involving community inclusion, social, leisure, and work activities. No formal qualifications are required, but a caring nature, positive attitude, and good communication skills are essential. Training and shadow shifts are provided.

Benefits include pension, funded SVQ 3, paid leave, supervision, training, daytime hours, and a person-centred organizational culture.

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