Veterinary Receptionist (Maternity Leave)

Veterinary Receptionist (Maternity Leave)

Here at Glenthorne, we are looking for a kind, compassionate person to join our team as a Veterinary Receptionist to cover maternity leave. This is a full-time role working 40 hours per week between 8:00am and 7:00pm. There will be 1 in 3 Saturday mornings and bank holidays on a rota basis. The role involves working at both our Uttoxeter and Tutbury practices.

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that supports one another, creating a friendly and supportive environment.

Main responsibilities of the role include but are not limited to:

• Liaising with clients and clinical staff to provide high-quality customer care.
• Meeting and greeting clients and pets.
• Booking appointments and managing diaries.
• Handling telephone and email enquiries.
• Processing payments for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe environment for clients and pets.

Want to know more about us?

Glenthorne Vets is a great place to work because we all strive toward the common goal of offering excellence in veterinary care. We believe that this starts with being an excellent place to work; when our staff are happy, our clients are happier. Our team includes 6 FTE Small Animal Vets, 5 FTE Large Animal Vets, 2 FTE Mixed Animal Vets, and 8 FTE Nurses, all ready to support our new graduates.

Benefits include:

• 6.6 weeks of annual leave
• Additional leave for your birthday, added to your holiday allowance
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Support for non-accidental injury cases
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – discounts and cashback through Reward Gateway
• Discounted staff pet care

The Glenthorne Veterinary Centre, Uttoxeter

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