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- Tasks: Join a team of 4 to support Customer Service with calls, updates, and Excel tasks.
- Company: A well-established company with over 30 years in the industry, expanding its team.
- Benefits: Competitive salary of £25k per annum and a supportive work environment.
- Why this job: Great opportunity for growth and skill development in a collaborative setting.
- Qualifications: Organized, detail-oriented, and confident in using Excel for spreadsheets and formulas.
- Other info: Monday to Friday hours, perfect for balancing work and studies.
The predicted salary is between 20000 - 30000 £ per year.
Administrator – Permanent – Skelmersdale – £25k per annum We are delighted to be working exclusively with our client who has been established for over 30 years. Due to expansion, we are seeking an experienced Administrator to join a team of 4 supporting the Customer Service team. This is a great opportunity for a motivated and adaptable individual, who is proactive and is eager to develop their skills. Duties: Answering incoming phone calls, directing to the appropriate person and taking messages when needed Creating jobs and managing updates using their ERP system Setting up and maintaining stock codes within the ERP system Creating detailed Excel- based work instructions for the production team to follow Acting as first point of contact for customers Hosting and supporting teams meetings internally and with customer support Maintaining SLA ‘s in Excel Working hours: Monday to Friday 8:30am – 5:00pm The idea candidate will be an organised team player, detailed orientated and a confident user of Excel when it comes to creating spreadsheets and using formulars. For further information…
Administrator employer: Forrest Recruitment Careers
Contact Detail:
Forrest Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with ERP systems, as this role involves managing updates and stock codes. If you have experience with specific ERP software, be ready to discuss how you've used it effectively in past roles.
✨Tip Number 2
Brush up on your Excel skills, especially in creating spreadsheets and using formulas. Consider preparing a few examples of work instructions or reports you've created in Excel to showcase your proficiency during the interview.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled customer inquiries or issues in the past. Being the first point of contact means you'll need to show that you're approachable and effective in communication.
✨Tip Number 4
Highlight your organizational skills and ability to work in a team. Think of specific instances where you've contributed to team projects or improved processes, as this will resonate well with the hiring team.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasize your proficiency with Excel and any experience with ERP systems, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation and adaptability. Mention specific examples of how you've successfully managed tasks similar to those listed in the job description, such as handling phone calls or creating detailed work instructions.
Highlight Teamwork Skills: Since the role involves supporting a team, be sure to mention your ability to work collaboratively. Provide examples of past experiences where you contributed to a team environment or supported colleagues effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrator role.
How to prepare for a job interview at Forrest Recruitment Careers
✨Show Your Organizational Skills
As an Administrator, being organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Excel Proficiency is a Must
Since the job requires a confident user of Excel, be ready to discuss your experience with spreadsheets. You might even want to brush up on formulas and functions beforehand, as they may ask you to solve a problem or provide examples of how you've used Excel in previous roles.
✨Be Customer-Focused
The role involves acting as the first point of contact for customers. Prepare to discuss how you handle customer inquiries and maintain professionalism under pressure. Share specific instances where you provided excellent customer service.
✨Demonstrate Adaptability
The company is looking for someone who is adaptable and eager to develop their skills. Be prepared to talk about times when you had to adjust to new situations or learn new systems quickly, showcasing your proactive attitude.
