Tool Hire Customer Service Assistant

Join Our Family as a Tool Hire Customer Assistant

As a Tool Hire Customer Assistant, you will help customers find the tools they need and arrange hiring contracts. Equipment can range from earth-movers to drills, with safety always being your top priority. Through your support and excellent service, you\’ll ensure customers have a positive experience.

To succeed, you’ll need:

• To be a natural people person – great with customers and colleagues alike
• The ability to learn new systems and skills quickly
• A friendly, helpful personality
• Some mechanical knowledge or an interest in tools and equipment

In return, you’ll have opportunities to advance your career within a large, expanding business rooted in the community and built on strong family values. You’ll also receive competitive pay + benefits, including an annual colleague bonus, contributory pension, life assurance, Sharesave scheme, and staff discounts across the Travis Perkins Group, including Toolstation. Additionally, enjoy online discounts at leading retailers, airport parking, theme parks, dining, and cinemas. Our working hours promote a great work-life balance, allowing most of our colleagues to enjoy weekends and bank holidays off.

Although you might not know much about Travis Perkins now, you might be surprised to discover that despite our size, we uphold the values of a family-run business combined with the ambition of a forward-thinking company. We pride ourselves on being a great place to work, recognized as one of the UK’s Top Employers every year since 2010. We offer extensive career development opportunities across our five leading businesses, operating from over 1,400 outlets nationwide with more than 20,000 colleagues.

We are committed to becoming a truly inclusive employer. We want everyone to feel safe, welcome, and confident to be their authentic selves within our group.

You be you, it makes us, us.

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