Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in finding and hiring tools while ensuring safety.
- Company: Travis Perkins is a leading supplier in the building materials industry with strong family values.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a great work-life balance.
- Why this job: Join a supportive team in a company voted one of the UK's Top Employers since 2010.
- Qualifications: Must be friendly, quick to learn, and have an interest in tools.
- Other info: Opportunities for career growth in a diverse and inclusive environment.
The predicted salary is between 20000 - 30000 £ per year.
Joining our family as a Tool Hire Customer Assistant, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.
To succeed, you’ll need:
- To be a natural people person – great with customers and colleagues alike
- The ability to learn new systems and skills quickly
- A friendly, helpful personality
- Some mechanical knowledge or an interest in tools and equipment
In return, you’ll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values. You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
Tool Hire Customer Service Assistant employer: Travis Perkins plc
Contact Detail:
Travis Perkins plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the tools and equipment commonly hired out by companies like Travis Perkins. Having a basic understanding of different tools will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios where you assist them in choosing tools for a project. This will help you build confidence and improve your ability to communicate effectively with customers.
✨Tip Number 3
Research Travis Perkins' company culture and values. Understanding their commitment to inclusivity and community can help you align your responses during any interviews, demonstrating that you are a good fit for their team.
✨Tip Number 4
Network with current or former employees of Travis Perkins on platforms like LinkedIn. They can provide valuable insights into the company and may even refer you, which could significantly increase your chances of landing the job.
We think you need these skills to ace Tool Hire Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Travis Perkins is looking for in a Tool Hire Customer Service Assistant. Highlight the key skills and responsibilities mentioned, such as customer service, mechanical knowledge, and safety awareness.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any previous customer service roles, your ability to learn quickly, and any relevant mechanical knowledge or interest in tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work for Travis Perkins and how your skills make you a great fit for their team. Be sure to convey your friendly and helpful nature.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Travis Perkins plc
✨Show Your People Skills
As a Tool Hire Customer Service Assistant, you'll be interacting with customers regularly. Make sure to highlight your ability to connect with people and provide excellent service during the interview.
✨Demonstrate Your Interest in Tools
Having some mechanical knowledge or an interest in tools is essential for this role. Be prepared to discuss any relevant experience or your enthusiasm for learning about different equipment.
✨Emphasise Your Adaptability
The ability to learn new systems quickly is crucial. Share examples from your past where you've successfully adapted to new processes or technologies, showcasing your willingness to grow.
✨Prepare Questions About Company Culture
Travis Perkins prides itself on its family values and inclusive culture. Prepare thoughtful questions about their work environment and how they support employee development to show your genuine interest in being part of their team.
