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- Tasks: Join our team to manage product orders and ensure top-notch service for customers.
- Company: Be part of a dynamic company in the beauty industry, based in London.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: This role offers hands-on experience in operations and a chance to make an impact.
- Qualifications: Experience in the beauty industry and knowledge of MS Office and relevant software is essential.
- Other info: Ideal for those who thrive in fast-paced environments and love building relationships.
The predicted salary is between 28800 - 43200 £ per year.
Our client is looking for an experienced and dedicated Wholesale Operations Executive to be based in London. To support the requirements of the Operations team, primarily through the efficient processing of product orders and close management of support networks. Ensuring both external and internal customers receive the best service and latest information available. Key responsibilities will be to: Collaborate with warehouses for order updates, dispatch details, and project timelines. Provide shipping and fulfilment information to customers and account managers. Assist Finance with POD requests, credit notes, invoicing, and dispute resolution. Handle stock errors efficiently, reporting issues to relevant teams. Manage backorders and communicate stock availability to stakeholders. Manage customer returns in collaboration with sales, customers, and warehouse. Liaise with US and UK warehouses on special deliveries, transit times, and export documents. Create reports on operational stats and performance for Operations Management. Provide weekly updates on projects, KPIs, and outstanding issues. Work collaboratively with Sales teams on key account data overviews. Be the first point of contact for all operational matters. Support and participate in IT and warehouse projects. Our ideal candidate has worked within the beauty industry, has intermediate knowledge of MS Office (Excel), and knowledge of SAP, SAGE 200 (or relevant software). You will need to be familiar with EDI process and have numerical and literacy skills. You should have excellent verbal and written communication skills, attention to detail and time management. You should be a charismatic relationship builder who will be engaged within the business and have a flexible approach to work.
Wholesale Operations Executive employer: Artisan People Group
Contact Detail:
Artisan People Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Executive
✨Tip Number 1
Familiarize yourself with the beauty industry and its specific operational challenges. Understanding the nuances of this sector will help you stand out as a candidate who can hit the ground running.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel, as it's crucial for creating reports and managing data. Consider taking an online course or practicing with sample datasets to enhance your proficiency.
✨Tip Number 3
Gain a solid understanding of EDI processes and familiarize yourself with SAP or SAGE 200 software. This knowledge will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 4
Prepare to showcase your communication and relationship-building skills during the interview. Think of examples from your past experiences where you successfully managed customer relationships or resolved disputes.
We think you need these skills to ace Wholesale Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale operations, particularly within the beauty industry. Emphasize your skills in order processing, customer service, and any software knowledge like SAP or SAGE 200.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the beauty industry. Mention specific examples of how you've successfully managed orders, collaborated with teams, and resolved disputes in previous positions.
Highlight Key Skills: In your application, clearly outline your intermediate MS Office skills, especially in Excel, and your familiarity with EDI processes. This will demonstrate your ability to handle the technical aspects of the role.
Showcase Communication Abilities: Since excellent verbal and written communication skills are crucial for this position, provide examples in your application of how you've effectively communicated with customers and internal teams in past roles.
How to prepare for a job interview at Artisan People Group
✨Show Your Industry Knowledge
Make sure to highlight your experience in the beauty industry during the interview. Discuss specific challenges you've faced and how you overcame them, as this will demonstrate your understanding of the sector.
✨Demonstrate Your Technical Skills
Be prepared to discuss your proficiency with MS Office, especially Excel, and any experience you have with SAP or SAGE 200. You might be asked to provide examples of how you've used these tools to improve operations.
✨Communicate Clearly
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain complex processes in a simple way, as you will need to liaise with various stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, such as how you would handle stock errors or manage customer returns. Think of specific examples from your past experiences that showcase your ability to resolve issues efficiently.
