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- Tasks: Join our team as a Port Operative, supporting efficient port operations and ensuring vessels are loaded safely.
- Company: P&O Ferries is a renowned name in ferry services, part of the global DP World family.
- Benefits: Enjoy a fixed shift pattern, competitive pay, and the chance to work in a dynamic environment.
- Why this job: Be part of a diverse team that values authenticity and connection while making a real impact on global trade.
- Qualifications: Full clean driving licence required; HGV Class 1 preferred but not essential. Customer service skills are a must.
- Other info: Flexibility is key as shifts may include public holidays and outdoor work in all weather conditions.
The predicted salary is between 24000 - 36000 £ per year.
P&O Ferries are proudly part of the DP World family; with over 150 different businesses across over 40 countries and are a world leading enabler of global trade. A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea & Irish Sea and we employ almost 2000 people.
An opportunity has arisen to join the P&O Ferries team in Hull, working as a Port Operative (Customer Operations Agent - Quay) responsible for supporting the leadership team in delivering cost effective port operations service to all customers, in a safe and compliant manner.
Working to a fixed shift pattern, the role will support the discharge and loading of our vessels, working in co-operation with other members of the Port and Ship team, ensure maximum efficiency and capacity, ensuring the vessel is moored safely while in Port, and that it leaves on time every time.
The successful candidate will have:
- a full clean driving licence
- preferably a HGV Class 1 though not essential
- experience in using a variety of equipment including reach stackers, forklift trucks, and RoRo tractor units
- excellent communication and customer service skills
- ideally experience of working in a similar environment
- the flexibility to work at all times of day and outside
The ideal candidate will have:
- excellent customer service skills
- ability to work as part of a team
- ability to work under pressure
- good health and safety knowledge
- experience of working in a Port environment
- willingness to work outside in all weather conditions
- experience working with equipment such as Reach Stackers and Forklifts
Location – Hull, this role operates on a shift basis working 40 hours per week, which includes public holidays. So flexibility is key.
At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.
When we recruit we want you to bring your whole self to work and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or neurodiversity.
Stevedore/Port Operative employer: DP World
Contact Detail:
DP World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stevedore/Port Operative
✨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as reach stackers and forklift trucks. If you have experience operating these machines, be ready to discuss it in detail during your interview.
✨Tip Number 2
Highlight any previous experience you have in a port environment or similar roles. Be prepared to share examples of how you've worked under pressure and contributed to team success in those settings.
✨Tip Number 3
Demonstrate your customer service skills by preparing scenarios where you effectively handled customer inquiries or issues. This will show your ability to maintain high service standards, which is crucial for this role.
✨Tip Number 4
Since flexibility is key for this position, be ready to discuss your availability for various shifts and your willingness to work outdoors in different weather conditions. This will reflect your commitment to the role.
We think you need these skills to ace Stevedore/Port Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in port operations or similar environments. Emphasise your skills with equipment like reach stackers and forklifts, as well as your customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your flexibility to work shifts and your commitment to safety and efficiency in port operations.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to work under pressure, and teamwork experience. These are crucial for the Port Operative role at P&O Ferries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is essential in this role.
How to prepare for a job interview at DP World
✨Know the Company
Before your interview, take some time to research P&O Ferries and their operations. Understanding their history, values, and the services they provide will help you demonstrate your genuine interest in the role and align your answers with their mission.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have with port operations or using equipment like reach stackers and forklifts. Be specific about your roles and responsibilities, and how they relate to the position of Port Operative.
✨Emphasise Teamwork and Communication Skills
Since the role involves working closely with other team members, be prepared to share examples of how you've successfully collaborated in past jobs. Highlight your communication skills and how they contribute to a safe and efficient working environment.
✨Show Flexibility and Adaptability
Given that the job requires working outside in various weather conditions and on a shift basis, express your willingness to adapt to different situations. Share instances where you've successfully managed changing circumstances or worked under pressure.
