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- Tasks: Lead consumer interactions and support marketing initiatives in a dynamic environment.
- Company: Join an innovative FMCG company focused on healthy snacking and global growth.
- Benefits: Enjoy hybrid work, career progression, daily snacks, and professional development opportunities.
- Why this job: Make a real impact in consumer engagement while working with top-tier brands.
- Qualifications: 1-2 years in a consumer-facing role; experience with CRM systems preferred.
- Other info: This is a 12-month fixed-term contract with a salary range of £27,000 - £30,000.
The predicted salary is between 27000 - 30000 £ per year.
Job Title: Marketing Executive (12 Month FTC) Salary Range: £27,000 – £30,000 Location: Hertfordshire About the Role: Our client, a leading FMCG company in the healthy snacking sector, is looking for a Marketing Executive on a 12-month fixed-term contract. This exciting role is perfect for someone passionate about consumer engagement and marketing within a fast-paced, dynamic environment. The Marketing Executive will play a key role in ensuring exceptional consumer care and supporting the wider marketing team to deliver impactful initiatives. If youre ready to jump in and make a difference, this is the role for you. About Our Client: We are working with an innovative FMCG business, our client continues to experience sustainable growth and expansion across global markets. The team is dynamic, ambitious, and values-driven, constantly striving for excellence while prioritising the consumer experience at every touchpoint. The Marketing Executive will: Be the lead point of contact for all consumer interactions, including phone, email, social media, and post, ensuring the highest level of customer service. Ensure seamless product fulfilment by maintaining strong relationships with the fulfilment house. Respond to consumer inquiries and complaints in a personalised and timely manner, ensuring every interaction strengthens the brand’s relationship with its loyal customers. Lead on special initiatives such as surprise & delight send-outs and buyer boxes, enhancing consumer engagement at key moments. Collaborate with the Quality Control Manager to address product-related inquiries and generate monthly consumer reports. Essential Skills: 1-2 years of experience in a fast-paced, consumer-facing role, ideally within an FMCG or brand-led environment. Experience using Zendesk or similar CRM systems to manage customer interactions effectively. Excellent communication skills, with the ability to engage and resolve issues in a warm, friendly, and professional manner. Proactive, organised, and able to manage multiple tasks and priorities independently. A passion for consumer experience, with a positive and adaptable attitude. Benefits: Join a fast-growing, international business with clear career progression opportunities. Hybrid working model, offering a great work-life balance. Be part of an enthusiastic and driven team working on top-tier brands in the FMCG sector. Enjoy delicious snacks every day as part of the company culture Access to training and professional development to support your career growth. Apply now to take your career to the next level with an exciting opportunity at a leading FMCG company
Marketing Executive employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Executive
✨Tip Number 1
Research the company’s recent marketing campaigns and consumer engagement strategies. Being knowledgeable about their initiatives will help you stand out during conversations and show your genuine interest in the role.
✨Tip Number 2
Familiarize yourself with CRM systems like Zendesk, as this is a key requirement for the role. Consider taking a short online course or tutorial to boost your confidence and demonstrate your proactive approach.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to handle consumer interactions effectively. Highlight situations where you resolved issues or enhanced customer satisfaction, as these will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in consumer engagement and marketing, especially within fast-paced environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consumer experience and your proactive approach. Mention specific examples of how you've successfully managed consumer interactions or resolved issues in previous roles.
Highlight Relevant Skills: Emphasize your experience with CRM systems like Zendesk, as well as your excellent communication skills. Provide examples of how you've engaged with consumers and enhanced their experience.
Show Enthusiasm for the Brand: Research the company and its products. In your application, express your excitement about the opportunity to work with their brands and contribute to their mission of prioritizing consumer experience.
How to prepare for a job interview at 3Search
✨Show Your Passion for Consumer Engagement
Make sure to express your enthusiasm for consumer engagement during the interview. Share specific examples of how you've successfully interacted with customers in previous roles, highlighting your ability to create positive experiences.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare to showcase your skills. Practice answering common interview questions in a warm and friendly manner, and be ready to discuss how you handle consumer inquiries and complaints.
✨Familiarize Yourself with CRM Tools
If you have experience with Zendesk or similar CRM systems, be prepared to discuss it. If not, take some time to learn about these tools and how they can enhance customer interactions, as this knowledge will be beneficial in the interview.
✨Highlight Your Organizational Skills
The role requires managing multiple tasks and priorities. Be ready to share examples of how you've successfully organized your workload in fast-paced environments, demonstrating your proactive and independent work style.
