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- Tasks: Support asylum seekers with housing, health care, and local services in Hull.
- Company: Target Housing provides essential support to vulnerable communities, focusing on asylum seekers.
- Benefits: Enjoy flexible hours, 28 days annual leave, mileage compensation, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your career in a diverse environment.
- Qualifications: Experience supporting vulnerable individuals; understanding of housing and immigration is a plus.
- Other info: We value diversity and encourage applications from all backgrounds, especially underrepresented groups.
The predicted salary is between 24000 - 36000 £ per year.
This post is 24 hours per week with an additional hours of up to 39 per week.
Main Purpose
To provide high quality housing related services to asylum seekers accommodated by the Home Office.
Specific Tasks
- Assist asylum seekers move into dispersed accommodation throughout Hull provided by Target Housing.
- Induct tenants into Target Housing accommodation, explaining house rules and terms of occupancy agreement.
- Assist tenants with GP registration in their local area. Offer support with any urgent health care needs by contacting relevant local services.
- Provide tenants with details of local services that offer help and support to asylum seekers.
- Provide details of local education providers including English classes.
- Ensure tenants have access to correct cash funds.
- Support clients to understand their rights and responsibilities under their accommodation arrangements.
- Carry out regular visits (twice monthly) to ensure the accommodation is in good general repair and complete a welfare visit.
- Report other maintenance issues within Target Housing accommodation.
- Ensure visits and events are properly recorded (and signed where necessary) and copied to relevant officers in the organisation.
- Build links with external organisations providing services to asylum seekers and refugees to maintain constructive working relations so that clients’ needs are met.
- Serve tenants with NTQ when the accommodation arrangements come to an end. Assist the tenants to find alternative accommodation with local authority or private rental.
- Close cases accordingly with service delivery procedures and contractual obligations.
General Tasks
- Attend and participate in training sessions or activities as required.
- Participate in team meetings and supervision as required.
- Perform other such duties as may be required to further the aims of Target Housing.
- Adhere to all of Target Housing’s policies and procedures and in particular our Equal Opportunities, Confidentiality and Health and Safety policies.
- Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.
Person Specifications
- Experience of providing support to vulnerable people in a housing environment.
- Good understanding of challenges ethnic minorities may face.
- Understanding of immigration regulations and the asylum seeking process (Desirable).
- Understanding of Child Protection legislation in the UK.
- Knowledge of Health and Safety in accommodation.
- No criminal records.
- Full British Clean Driving License.
- Satisfy Immigration and rights to work in the UK.
Competences
- Customer Focus (Critical)
- Communication and Influence (Critical)
- Team Working (Critical)
- Integrity (Very Important)
- Confidence & Judgment (Very Important)
- Planning & Organising (Important)
- Technical (Important)
There are many great reasons to join our team!
- Great opportunities for career development.
- Mileage Compensation.
- Membership to Westfield Health & lifetime financial.
- 28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment - pro rata.
- Company pension scheme.
- Enhanced sick pay.
- Flexitime.
- Free Parking.
- Paid for Enhanced DBS check.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity & Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
Get in touch
If you have any questions about the role, please get in touch with eliza.wan@targethousing.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!
Closing Date: Friday 23rd MAY 2025
Contact Detail:
Target Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Keyworker - AASC (Asylum)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by asylum seekers and ethnic minorities. Understanding their unique circumstances will help you connect better during interviews and demonstrate your commitment to supporting vulnerable individuals.
✨Tip Number 2
Network with local organisations that support asylum seekers and refugees. Building relationships with these groups can provide you with valuable insights and potentially lead to recommendations, which can strengthen your application.
✨Tip Number 3
Prepare to discuss your experience in providing support to vulnerable people. Be ready to share specific examples of how you've helped individuals in similar situations, as this will showcase your relevant skills and empathy.
✨Tip Number 4
Research Target Housing and its policies, especially regarding equal opportunities and diversity. Showing that you align with their values and understand their mission can set you apart from other candidates.
We think you need these skills to ace Property Services Keyworker - AASC (Asylum)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific tasks and responsibilities of a Property Services Keyworker. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous experience you have in providing support to vulnerable individuals, particularly in housing or community services. Use specific examples to demonstrate your skills in customer focus, communication, and teamwork.
Showcase Your Understanding: Mention your understanding of the challenges faced by asylum seekers and ethnic minorities. If you have knowledge of immigration regulations or child protection legislation, be sure to include this in your application.
Personalise Your Application: Make your application stand out by personalising it. Address why you are passionate about supporting asylum seekers and how your values align with those of Target Housing. This will show your genuine interest in the role.
How to prepare for a job interview at Target Housing Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Property Services Keyworker. Familiarise yourself with the specific tasks, such as assisting asylum seekers with accommodation and health care needs, as this will help you answer questions confidently.
✨Show Empathy and Understanding
Demonstrate your understanding of the challenges faced by asylum seekers and ethnic minorities. Share any relevant experiences or insights that showcase your ability to provide support to vulnerable individuals, as this is critical for the role.
✨Prepare Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the training provided, team dynamics, or how the organisation measures success in supporting tenants. It shows your genuine interest in the role and the company.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in housing support or working with vulnerable populations. Use specific examples to illustrate your skills in communication, teamwork, and problem-solving, which are essential for this position.
