Exam Coordinator

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credit_card Salary £43,325 – £50,489 per annum, inclusive of £5,076 London Weighting.

London South Bank University is excited to be recruiting for the position of Exam Coordinator within our Student Operations Department. This department engages in various academic collaborative activities at multiple levels and stages. The team adopts a strategic, proactive, user-focused, and fully integrated approach to student operations. It provides central support for students throughout their time at the university, from admission to graduation, and manages a range of operations and systems critical to the Registrar’s Department.

This position offers the opportunity to lead and manage the university’s exam arrangements during main and resit exam periods, including recruiting, training, and allocating invigilators, in collaboration with LSBU Employment. The postholder will serve as the primary contact for exams at LSBU for staff and students, working with stakeholders to ensure smooth exam operations, whether in person or online.

You will facilitate communication between stakeholders, often handling sensitive and confidential matters in a high-pressure environment, providing accurate information regarding marks preparation and delivery.

You will oversee the Exam Supervisor, including their recruitment, induction, appraisals, mentoring, training, workload allocation, and annual leave approval.

About You:

We seek candidates with the following skills and experience:

• Extensive experience leading and motivating a team in an educational setting, with a focus on excellent customer service.
• Experience in developing and reviewing university policies, procedures, regulations, and processes, with a strong adherence to them.
• Experience in implementing reporting requirements, using data for decision-making, and collaborating with service providers to identify trends and suggest improvements.
• Ability to plan, prioritize, and organize workload proactively and flexibly, approaching challenges creatively and independently.

The ideal candidate will be degree-educated, highly motivated, and skilled at building strong relationships with stakeholders such as Schools, Professional Service Departments, and students.

A full list of key responsibilities and required skills can be found in the attached Candidate Pack.

Benefits of Working With Us:

LSBU offers a competitive benefits package, including holiday entitlement starting at 26.5 days per year, professional development opportunities, and flexible working. Full details are available here .

How to Apply:

Refer to the candidate pack for the person specification and application guidance. Applications should be submitted via the \”Apply Online\” button below.

Key Dates:

• Application deadline: 23:59 on 18th May 2025
• Interview/assessment: week commencing 2nd June 2025

Note: Exact interview dates will be confirmed later. Interviews may be scheduled slightly later than advertised.

We support flexible working and reasonable adjustments. Please contact us for any assistance needed. We value diversity and aim to make our recruitment process accessible to all.

This role may be eligible for sponsorship under the UKVI Skilled Worker route, depending on individual circumstances. Details are in the candidate pack.

We reserve the right to close the vacancy early if sufficient applications are received.

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