Veterinary Receptionist

Veterinary Receptionist

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our veterinary practice, greeting clients and managing appointments.
  • Company: Join MJ Health, a well-established independent veterinary practice in Muswell Hill.
  • Benefits: Enjoy 4 weeks of holiday, funded training, and a supportive team environment.
  • Why this job: Make a difference in pet care while working with a passionate team of professionals.
  • Qualifications: Ideally, have 1 year of experience in a veterinary setting.
  • Other info: This role is not a pathway to becoming a Registered Veterinary Nurse.

The predicted salary is between 24000 - 36000 £ per year.

MJ Health is currently seeking a Permanent Veterinary Receptionist with ideally 1 year of experience in another veterinary practice for our well-established independent client based in Muswell Hill, North London . Overview : Role Duties Include : Greeting clients, providing client information, booking appointments, taking card and cash payments, and handling general reception and administrative duties. Shift Times : Monday: 7:30 am 1:30 pm Tuesday: 1:30 pm 7:30 pm Wednesday: 7:30 am 1:30 pm Thursday: 1:30 pm 7:30 pm Friday: Alternates between early and late start Weekends : Up to 11 Saturdays per year, 8:30 am 2:30 pm Out of Hours : None Team Size : 6 Vets, 5 RVNs, 3 VCAs, and an administration team Salary Offered : DOE (Dependent on Experience) Software : TELEOS PMS and YEALINK telephone system Other Notes : 4 weeks of holiday per year with additional loyalty days after 2 years. CPD in pet nutrition, reception courses, and health & safety encouraged and funded. Please note that this role is NOT a pathway to becoming a Registered Veterinary Nurse (RVN). Our independent client values inve…

Veterinary Receptionist employer: MJ Workforce Hiring Careers

MJ Health is an exceptional employer, offering a supportive work environment in the heart of Muswell Hill, North London. With a focus on employee growth, we provide funded CPD opportunities in pet nutrition and reception courses, alongside a generous holiday package that rewards loyalty. Join our dedicated team of professionals where your contributions are valued, and enjoy a fulfilling career in veterinary reception.
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Contact Detail:

MJ Workforce Hiring Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Veterinary Receptionist

✨Tip Number 1

Familiarize yourself with the TELEOS PMS and YEALINK telephone system. Since these are the specific software tools used in the practice, having a basic understanding of them can give you an edge during the interview.

✨Tip Number 2

Highlight any previous experience in veterinary practices, especially if you have worked in reception roles. Be ready to discuss how your past experiences can contribute to the smooth running of the clinic.

✨Tip Number 3

Prepare to demonstrate your customer service skills. As a Veterinary Receptionist, you'll be the first point of contact for clients, so think of examples where you've successfully handled client inquiries or resolved issues.

✨Tip Number 4

Research MJ Health and their values. Understanding their approach to veterinary care and client interaction will help you align your answers with what they are looking for in a candidate.

We think you need these skills to ace Veterinary Receptionist

Customer Service Skills
Communication Skills
Organizational Skills
Attention to Detail
Cash Handling
Appointment Scheduling
Familiarity with Veterinary Software (e.g., TELEOS PMS)
Teamwork
Problem-Solving Skills
Multitasking
Empathy and Compassion
Time Management
Basic Knowledge of Animal Care
Administrative Skills

Some tips for your application 🫡

Tailor Your CV: Make sure to highlight your relevant experience in veterinary practices. Include specific duties you've performed that align with the responsibilities listed in the job description, such as greeting clients and handling payments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and customer service. Mention your experience in similar roles and how it has prepared you for this position at MJ Health.

Highlight Relevant Skills: Emphasize skills that are crucial for a Veterinary Receptionist, such as communication, organization, and proficiency with software like TELEOS PMS. Provide examples of how you've used these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a reception role.

How to prepare for a job interview at MJ Workforce Hiring Careers

✨Show Your Passion for Animal Care

Make sure to express your love for animals and your commitment to providing excellent care. Share any relevant experiences you have had in previous roles that highlight your dedication to animal welfare.

✨Familiarize Yourself with the Software

Since the role involves using TELEOS PMS and YEALINK telephone systems, it’s a good idea to familiarize yourself with these tools beforehand. If you have experience with similar software, be ready to discuss it during the interview.

✨Highlight Your Customer Service Skills

As a Veterinary Receptionist, you'll be the first point of contact for clients. Be prepared to discuss your customer service experience and how you handle difficult situations or complaints effectively.

✨Prepare Questions About the Team and Culture

Show your interest in the workplace by preparing thoughtful questions about the team dynamics and company culture. This demonstrates that you are not only interested in the job but also in being a part of their community.

Veterinary Receptionist
MJ Workforce Hiring Careers
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