At a Glance
- Tasks: Join our team as an Administrator/Co-ordinator, supporting therapy services with various administrative tasks.
- Company: Be part of a leading NHS Foundation Trust dedicated to building healthier lives.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive work environment.
- Why this job: This role offers variety, autonomy, and the chance to make a real impact in healthcare.
- Qualifications: Good education, NVQ level 3 in Business Administration, and relevant administrative experience required.
- Other info: Part-time position (22.5 hours/week) with potential for a set working pattern.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for an experienced Administrator / Co-Ordinator to join Therapy services based in the Nutrition & Dietetics Department at Heartlands Hospital. This is a part-time post (22.5 hours per week). These hours can be worked across three, four, or five days, Monday to Friday, but a set working pattern is preferred.
We are looking for someone with excellent organisational skills to support staff within the department and the wider Therapies directorate. Do you have experience of procurement, organising meetings, great time management skills, and consider yourself to be a problem solver? You could be just who we are looking for.
The main duty of this role is to provide a comprehensive administrative service to the Therapies directorate. The post holder will be the first point of call for visitors to the department. They will be responsible for procurement for various therapy teams, coordinate meetings for therapies management, and welcome meetings for new staff members. They will be involved in the recruitment process within dietetics and the regular checking of professional registrations. They will have some line management responsibility for junior administrative staff within the team.
There will be a lot of variety and autonomous working within the role, and the post holder will need to build strong links with other departments in the Trust, including charities, finance, and procurement. Oceano and waiting list management skills are desired; however, full training will be provided.
About us: We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to investing in the health and wellbeing of our staff, including a commitment to offering flexible working where we can, and offering a wide variety of training and development opportunities to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reaches their true potential, achieves their ambitions, and thrives in their work.
Person specification
- Good General Education (e.g., GCSE English and Maths A-C GCSE LEVEL 9-4)
- Business Administration NVQ level 3 or equivalent experience in an Administrative environment
- Experience of dealing with the Public/Customer service experience
- Experience of working in a Secretarial/Administrative role with a proven track record of problem-solving
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi-task
- Able to work to deadlines
For help with your application, contact:
Reference number: 304-9002606YS
Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS
Band 4 Administrator / Co-ordinator - Therapies employer: University Hospitals Birmingham
Contact Detail:
University Hospitals Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Administrator / Co-ordinator - Therapies
✨Tip Number 1
Familiarise yourself with the specific duties of the Band 4 Administrator role. Understanding the nuances of procurement, meeting coordination, and recruitment processes will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees in the Therapies department. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to handle the demands of the position.
✨Tip Number 4
Research the NHS Foundation Trust's values and mission. Aligning your personal values with theirs during your discussions can demonstrate your commitment to their vision of building healthier lives.
We think you need these skills to ace Band 4 Administrator / Co-ordinator - Therapies
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and coordination, particularly in healthcare settings. Emphasise your organisational skills, problem-solving abilities, and any experience with procurement or managing meetings.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in customer service and administrative roles, and explain how your skills align with the needs of the Therapies directorate.
Highlight Relevant Qualifications: Ensure you mention your qualifications, such as GCSEs in English and Maths, and any Business Administration NVQ level 3 or equivalent experience. This will demonstrate that you meet the educational requirements for the role.
Showcase Your Soft Skills: In your application, highlight soft skills like time management, the ability to work under pressure, and your initiative. These are crucial for the role and will help you stand out as a candidate who can thrive in a dynamic environment.
How to prepare for a job interview at University Hospitals Birmingham
✨Showcase Your Organisational Skills
As the role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and ensured deadlines were met.
✨Demonstrate Problem-Solving Abilities
The job description mentions a need for problem-solving skills. Think of instances where you faced challenges in your previous roles and explain how you approached and resolved them. This will show your potential employer that you can handle unpredictable situations.
✨Familiarise Yourself with Procurement Processes
Since procurement is a key responsibility, it’s beneficial to have a basic understanding of procurement processes. Research common practices and be ready to discuss any relevant experience you have in this area, even if it's from a different context.
✨Prepare Questions About Team Dynamics
Given that the role involves line management and collaboration with various departments, prepare thoughtful questions about team dynamics and inter-departmental relationships. This shows your interest in building strong links within the organisation and your commitment to teamwork.