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For Companies At a Glance
- Tasks: Lead sales operations, optimise CRM, and drive data-informed decisions.
- Company: Join FintechOS, a global leader in fintech innovation, making financial solutions accessible.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a diverse team tackling complex challenges in a fast-paced industry.
- Qualifications: 5+ years in Sales Operations; strong CRM and analytics skills required.
- Other info: Venture-backed with clients like Société Générale and strategic partnerships with Deloitte.
The predicted salary is between 43200 - 72000 £ per year.
Who We Are in a Nutshell: Hi, we’re FintechOS - the global leader in fintech enablement. Our mission is to make fintech innovation accessible to every company. The FintechOS platform accelerates the launch and expansion of financial products and services, enabling businesses to realize value up to ten times faster than traditional approaches. Banks, insurers, and other financial institutions can bring new solutions to market in as little as 12 weeks with FintechOS.
About the Role: We’re looking for a highly analytical, tech-savvy, and process-oriented Sales Operations Manager to optimize our sales operations in a fast-paced SaaS environment. This role plays a critical part in driving operational efficiency, improving sales performance, and enabling data-informed decision-making across the revenue organization.
What You'll Do:
- CRM Optimization: Own and optimize CRM platforms (Salesforce, HubSpot), ensuring data integrity, automation, reporting accuracy, and user adoption.
- Sales Tech Stack Management: Oversee and integrate sales and marketing tools (BI platforms, enablement, automation, etc.) to support the end-to-end sales cycle.
- Data & Insights: Build dashboards, conduct performance analysis, and deliver actionable insights that inform strategy and drive pipeline growth.
- Forecasting & Planning: Collaborate with Sales Leadership on forecasting, quota setting, territory design, and capacity planning.
- Process Improvement: Analyze and streamline sales workflows, remove friction points, and champion operational best practices.
- Project Management: Lead key sales ops initiatives (e.g., tool implementations, GTM process changes) from planning to execution.
- Change Management: Guide teams through operational changes; deliver training and documentation to support adoption.
- Cross-Functional Collaboration: Partner with Marketing, Customer Success, and Finance to align strategies, reporting, and planning.
- Sales Support: Serve as a trusted advisor to Sales Leadership on compensation plans, performance trends, and enablement needs.
What You'll Bring:
- 5+ years of experience in Sales Operations, Revenue Operations, or similar roles within a SaaS or tech company.
- Deep knowledge of CRM platforms (Salesforce, HubSpot preferred) and strong system administration skills.
- Experience working with sales analytics tools (Excel, Tableau, Looker, Power BI, etc.).
- Solid understanding of SaaS metrics (ARR, CAC, LTV, churn, sales velocity).
- Proven track record in optimizing sales processes and workflows.
- Excellent communication and presentation skills.
- Strong project management experience (PMP or similar certification a plus).
- Familiarity with sales methodologies like MEDDIC, SPIN, or Challenger.
- Experience with tools like Outreach, Gong, ZoomInfo is a plus.
- A proactive mindset and the ability to thrive in a high-growth, fast-changing environment.
Our Culture: We’re a highly motivated team tackling complex challenges in one of the world’s largest industries. We believe innovation thrives in diverse teams. We’re committed to creating an inclusive environment where everyone can do their best work. We value curiosity, ownership, and collaboration, and we take our impact seriously.
Quick Facts: Venture-backed and co-headquartered in New York and London. Serving international customers across North America and Europe. Clients include industry leaders like Société Générale, Admiral Group, BPCE Oney, and innovators like Vibrant, eMag, and Howden. Strategic partnerships with leading consultancies, including Deloitte, EY, and PwC.
Contact Detail:
FintechOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CRM platforms mentioned in the job description, particularly Salesforce and HubSpot. Understanding their functionalities and how to optimise them will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your knowledge of SaaS metrics like ARR, CAC, and LTV. Being able to discuss these metrics confidently will demonstrate your expertise and understanding of the sales operations landscape.
✨Tip Number 3
Prepare examples of how you've successfully improved sales processes in previous roles. Highlighting your experience with project management and process optimisation will show that you're ready to tackle the challenges of this position.
✨Tip Number 4
Research FintechOS and its clients to understand their market position and challenges. This knowledge will help you tailor your discussions and show your genuine interest in contributing to their mission.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales Operations, particularly within a SaaS or tech environment. Emphasise your familiarity with CRM platforms like Salesforce and HubSpot, as well as any project management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical skills and process-oriented mindset. Mention specific achievements in optimising sales processes and how you can contribute to FintechOS's mission of accelerating fintech innovation.
Highlight Relevant Skills: In your application, clearly outline your proficiency with sales analytics tools and your understanding of key SaaS metrics. This will demonstrate your capability to drive operational efficiency and improve sales performance.
Showcase Cross-Functional Collaboration: Provide examples of how you've successfully collaborated with other teams, such as Marketing or Customer Success, to align strategies and improve sales outcomes. This aligns with the role's emphasis on cross-functional collaboration.
How to prepare for a job interview at FintechOS
✨Know Your CRM Inside Out
Since the role requires deep knowledge of CRM platforms like Salesforce and HubSpot, make sure you can discuss your experience with these tools. Be prepared to share specific examples of how you've optimised CRM systems in previous roles.
✨Showcase Your Analytical Skills
As a Sales Operations Manager, you'll need to demonstrate your ability to analyse data and derive actionable insights. Bring examples of dashboards you've built or performance analyses you've conducted that led to improved sales strategies.
✨Understand SaaS Metrics
Familiarise yourself with key SaaS metrics such as ARR, CAC, and churn. Be ready to discuss how these metrics impact sales operations and decision-making, as this knowledge will be crucial for the role.
✨Emphasise Cross-Functional Collaboration
This position involves working closely with various teams. Prepare to discuss your experience in collaborating with marketing, customer success, and finance, and how you’ve aligned strategies across departments to drive results.
