Assistant Store Manager

Assistant Store Manager

Stroud Full-Time 41000 - 59000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create unforgettable customer experiences and drive store performance.
  • Company: Join TJX Companies, a Fortune 100 leader in off-price retail with a vibrant, inclusive culture.
  • Benefits: Enjoy discounts, comprehensive health plans, and exciting career growth opportunities.
  • Why this job: Be part of a supportive environment where every day offers new challenges and chances to shine.
  • Qualifications: 2+ years of retail leadership experience and strong skills in team development and operations.
  • Other info: Competitive salary with bonus potential and a range of well-being programs.

The predicted salary is between 41000 - 59000 ÂŁ per year.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our four global Home Offices, Distribution Centres, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!

Why Work With Us?

  • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
  • Our comprehensive training and development programmes provide you with the tools and resources to expand your skills.
  • Enjoy Associate discounts at our stores, available to you and eligible family members.
  • We have a range of global well-being programmes focused on physical, financial, and emotional wellness.
  • Exciting career paths with growth opportunities.

What You’ll Do

  • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimising shrink and damages.
  • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates.
  • Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programmes and improve store layout and efficiency.

About You

  • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organisational and communication skills with ability to influence and provide effective feedback and mentorship to others.
  • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Benefits include:

  • Associate discount
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long-term disability
  • Paid holidays/vacation/sick/bereavement/parental leave
  • EAP
  • Incentive programmes
  • Auto/home insurance discounts
  • Scholarship programme
  • Adoption/surrogacy assistance
  • Smoking cessation
  • Child care/cell phone discounts
  • Pet/legal insurance
  • Credit union
  • Referral bonuses

All benefits are subject to applicable plan or programme terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Compensation: This is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by relevant skills, qualifications, and experience.

Assistant Store Manager employer: The TJX Companies, Inc

At The TJX Companies, Inc., we pride ourselves on being an exceptional employer that champions diversity and fosters a collaborative work culture. As an Assistant Store Manager, you'll benefit from comprehensive training programs, exciting career growth opportunities, and a supportive environment that prioritises your well-being. With competitive pay, generous associate discounts, and a commitment to making a positive impact, joining our team means becoming part of a vibrant family dedicated to creating unforgettable experiences for our customers.
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Contact Detail:

The TJX Companies, Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with the TJX Companies' values and culture. Understanding their commitment to diversity, teamwork, and employee development will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare specific examples from your past retail leadership experience that demonstrate your ability to empower teams and drive performance. Highlighting these experiences can set you apart as a candidate who fits the role.

✨Tip Number 3

Research common challenges faced by Assistant Store Managers in fast-paced retail environments. Being able to discuss how you would tackle these challenges shows your proactive mindset and readiness for the role.

✨Tip Number 4

Network with current or former employees of TJX Companies. Gaining insights from their experiences can provide you with valuable information about the company and help you tailor your approach when applying.

We think you need these skills to ace Assistant Store Manager

Retail Leadership
Team Development
Customer Service Excellence
Sales Performance Management
Operational Efficiency
Merchandising Skills
Loss Prevention Strategies
Effective Communication
Organisational Skills
Mentorship and Coaching
Problem-Solving Skills
Time Management
Adaptability in Fast-Paced Environments
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant retail leadership experience, particularly any roles as an Assistant or Store Manager. Emphasise your ability to lead and develop teams, as well as your proficiency in store operations.

Craft a Compelling Cover Letter: In your cover letter, express your passion for fostering an inclusive environment and how you can contribute to the 'magical moments' for customers. Use specific examples from your past experiences to demonstrate your skills and achievements.

Showcase Your Skills: Clearly outline your organisational and communication skills in your application. Mention any experience you have with loss prevention, customer service, and merchandising, as these are key aspects of the role.

Highlight Your Team Development Experience: Since the role involves mentoring and developing associates, include examples of how you've successfully trained and empowered team members in previous positions. This will show that you align with the company's values of teamwork and development.

How to prepare for a job interview at The TJX Companies, Inc

✨Show Your Leadership Skills

As an Assistant Store Manager, you'll need to demonstrate your ability to lead and empower a team. Prepare examples from your past experience where you've successfully managed a team, resolved conflicts, or mentored others.

✨Understand the Company Culture

TJX Companies values diversity and teamwork. Research their culture and be ready to discuss how you can contribute to fostering an inclusive environment. Share your thoughts on collaboration and how it enhances store performance.

✨Prepare for Operational Questions

Expect questions about store operations, customer service, and loss prevention. Brush up on your knowledge of these areas and be prepared to discuss strategies you've implemented in previous roles to improve efficiency and reduce shrink.

✨Demonstrate Your Passion for Customer Service

The role focuses on delivering 'magical moments' for customers. Be ready to share specific examples of how you've gone above and beyond to enhance customer experiences in your previous positions.

Assistant Store Manager
The TJX Companies, Inc
Location: Stroud
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