Bartender

Bartender

Lichfield Full-Time No home office possible
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At a Glance

  • Tasks: Serve drinks and create memorable experiences for our guests.
  • Company: Join Heartwood Collection, an award-winning group of cosy pubs and brasseries.
  • Benefits: Enjoy flexible pay, discounts, and a supportive work environment.
  • Why this job: Be part of a vibrant team with growth opportunities in a fun atmosphere.
  • Qualifications: Must be 18+, have great people skills, and a passion for service.
  • Other info: We're expanding rapidly, offering exciting career progression.

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Bartender. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Pay is based on National Living Wage + TRONC
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You:

  • You’re a people person with great interpersonal skills and love making guests feel special
  • You’re flexible, reliable, and passionate about delivering excellent service
  • You must be over the age of 18 to serve alcohol and have a flair for drinks

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.

Bartender employer: Heartwood Inns

At Heartwood Collection, we pride ourselves on being an award-winning hospitality group that fosters a warm and vibrant work culture. As a Bartender, you'll enjoy competitive pay, bespoke training through our Stepping Stones programme, and numerous employee benefits including discounts at our venues and a supportive community focused on growth and development. With exciting expansion plans and a commitment to recognising long service, joining us means becoming part of a dynamic team dedicated to delivering exceptional experiences.
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Contact Detail:

Heartwood Inns Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bartender

✨Tip Number 1

Familiarise yourself with the Heartwood Collection's values and mission. Understanding what makes our pubs and brasseries unique will help you connect with our team during interviews and show your genuine interest in being part of our community.

✨Tip Number 2

Brush up on your cocktail knowledge and drink preparation skills. Being able to discuss popular drinks or even suggest new ideas can set you apart from other candidates and demonstrate your passion for bartending.

✨Tip Number 3

Network with current employees or those in the hospitality industry. Engaging with people who work at Heartwood Collection can provide you with insider tips and potentially a referral, which can significantly boost your chances of landing the job.

✨Tip Number 4

Prepare to showcase your interpersonal skills during the interview. Since being a people person is crucial for this role, think of examples from your past experiences where you've excelled in customer service or created memorable guest interactions.

We think you need these skills to ace Bartender

Excellent Interpersonal Skills
Customer Service Orientation
Knowledge of Drink Preparation
Flair for Mixology
Attention to Detail
Ability to Work Under Pressure
Flexibility and Reliability
Teamwork and Collaboration
Communication Skills
Time Management
Problem-Solving Skills
Cash Handling Experience
Knowledge of Health and Safety Regulations
Adaptability to Changing Environments

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Bartender at Heartwood Collection entails. Familiarise yourself with their values and the type of service they provide to ensure your application reflects this.

Tailor Your CV: Highlight relevant experience in hospitality or bartending. Emphasise your interpersonal skills and any specific achievements that demonstrate your ability to create a welcoming atmosphere for guests.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you want to work for Heartwood Collection specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality sector.

How to prepare for a job interview at Heartwood Inns

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns with what Heartwood Collection values in their team.

✨Demonstrate Your Interpersonal Skills

Since being a people person is crucial for this role, prepare examples of how you've successfully interacted with customers in the past. Highlight any situations where you resolved conflicts or enhanced a guest's experience.

✨Know Your Drinks

Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss your favourite drinks or even suggest new ideas can show your flair for drinks and passion for bartending.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training programmes, and growth opportunities within Heartwood Collection. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Bartender
Heartwood Inns
Location: Lichfield
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