Beverage Porter

Beverage Porter

Maidenhead Full-Time No home office possible
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At a Glance

  • Tasks: Maintain beverage stations and provide top-notch guest service in a lively gaming environment.
  • Company: Join a vibrant team at Chumash, known for its commitment to excellence and teamwork.
  • Benefits: Enjoy flexible schedules, competitive pay, and a fun work atmosphere with great perks.
  • Why this job: Be part of a dynamic culture that values innovation, teamwork, and exceptional service.
  • Qualifications: Must be 21+, have a high school diploma, and previous guest service experience is a plus.
  • Other info: Gaming License required; Native American hiring preference applies.

The Beverage Porter is responsible for the maintenance of beverage stations, bars, portable bars, and lounges in the gaming areas.

Responsibilities

  • Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards.
  • Responsible for the cleanliness and sanitation of the beverage station areas.
  • Removes trash, refills condiments, cleans service trays and other beverage equipment, and performs other related duties.
  • Responsible for stocking and cleaning bars and portable bars including stocking beer, liquor, and ice.
  • Responsible for retrieving, and restocking, glassware for bars.
  • Responsible for cleaning and bussing lounge areas associated with bars including removing trash, wiping down tables and bar tops, and re-arranging furniture.
  • Maintains beverage products and inventory levels at all beverage stations.
  • Notifies Beverage Supervisor/Beverage Manager of any beverage equipment requiring repairs.
  • Notifies Beverage Supervisor/Beverage Manager of any beverage related products that require replenishment such as ashtrays, cup holders, etc.
  • Communicates other beverage service issues that arise to the Beverage Supervisor/Beverage Manager.
  • Delivers excellent guest service based on service standards established by management when performing tasks in guest facing areas.
  • Effectively communicates with management and other personnel as it relates to servicing guests’ needs.
  • Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
  • Performs other duties as assigned.

Qualifications

  • High School Diploma or GED Certificate.
  • Must be 21 years of age or older to sell or serve distilled spirits. Team Members under 21 but at least 18 years of age may sell beer and wine.
  • Must register in the RBS Portal, take training from an authorized RBS Training Provider, and pass the ABC Alcohol Server Certification exam within 30 days of their confirmed training.
  • Previous experience in guest services is preferred.
  • Basic computer proficiency utilizing Microsoft applications, email, and internet.
  • Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.
  • Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

Location: 3400 Highway 246

Minimum Pay Rate: $18.50 per hour

Maximum Pay Rate: $18.50 per hour

Beverage Porter employer: iCIMS, Inc.

As a Beverage Porter at our vibrant gaming venue, you will be part of a dynamic team that values exceptional guest service and teamwork. We offer a supportive work culture that encourages personal growth and development, with flexible scheduling to accommodate your lifestyle. Located in a lively area, our company provides unique opportunities to engage with guests while ensuring a clean and welcoming environment, making it an ideal place for those seeking meaningful employment in the hospitality industry.
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Contact Detail:

iCIMS, Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Beverage Porter

✨Tip Number 1

Familiarise yourself with the beverage service standards and practices. Understanding the expectations for guest service will help you stand out during the interview process, as you'll be able to demonstrate your knowledge of what exceptional service looks like.

✨Tip Number 2

Showcase your teamwork skills. Since the role emphasises collaboration and mutual respect, think of examples from your past experiences where you successfully worked as part of a team. This will highlight your ability to fit into our company culture.

✨Tip Number 3

Be prepared to discuss your problem-solving abilities. The Beverage Porter role requires quick thinking and effective solutions, so come ready with specific instances where you've successfully resolved issues in a fast-paced environment.

✨Tip Number 4

Demonstrate your flexibility and willingness to work varied hours. Since this position requires working nights, weekends, and holidays, expressing your readiness to adapt to these schedules can make you a more attractive candidate.

We think you need these skills to ace Beverage Porter

Exceptional Guest Service
Attention to Detail
Teamwork and Collaboration
Problem-Solving Skills
Oral Communication
Written Communication
Basic Computer Proficiency
Inventory Management
Sanitation and Cleanliness Standards
Flexibility in Work Schedule
Time Management
Ability to Follow Instructions
Knowledge of Beverage Products
Adaptability in a Fast-Paced Environment

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in guest services and any previous roles that involved maintaining cleanliness and organisation in beverage or hospitality settings. Use keywords from the job description to catch the employer's attention.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest service. Mention specific examples of how you've delivered excellent service in past roles, and express your enthusiasm for working in a team-oriented environment.

Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, problem-solving abilities, and effective communication. These are crucial for the Beverage Porter role, so make sure to provide examples of how you've demonstrated these skills in previous positions.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure they are free from grammatical errors and typos. A well-structured and error-free application reflects your professionalism and attention to detail.

How to prepare for a job interview at iCIMS, Inc.

✨Showcase Your Guest Service Skills

As a Beverage Porter, exceptional guest service is key. Be prepared to share examples of how you've provided excellent service in previous roles. Highlight your ability to be prompt, friendly, and professional.

✨Demonstrate Attention to Detail

This role requires a keen eye for cleanliness and organisation. Discuss your methods for maintaining cleanliness and how you ensure that beverage stations are well-stocked and tidy. Mention any relevant experiences where attention to detail made a difference.

✨Communicate Effectively

Effective communication with both guests and management is crucial. Practice articulating your thoughts clearly and concisely. You might want to prepare for questions about how you would handle guest complaints or communicate issues to your supervisor.

✨Be Ready for Flexibility

The job requires a willingness to work flexible hours, including nights and weekends. Be honest about your availability and express your readiness to adapt to the needs of the business. This shows your commitment and reliability as a team member.

Beverage Porter
iCIMS, Inc.
Location: Maidenhead
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