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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech firm known for its innovative digital solutions in secondary care.
- Benefits: Enjoy remote work options, generous leave, and a supportive team culture with great perks.
- Why this job: Make a real impact in healthcare while growing your career in a stable, mission-driven environment.
- Qualifications: 3+ years in sales/account management, ideally with NHS software experience and strong communication skills.
- Other info: Opportunity to travel across the UK and work from anywhere for up to 20 days abroad.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Employee Pension Scheme.
- Work from Anywhere policy - up to 20 days abroad annually.
- Holiday purchase scheme.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: Arius Recruit
Contact Detail:
Arius Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how NHS Trusts operate and their specific needs will help you tailor your approach and demonstrate your value as an Account Manager.
✨Tip Number 2
Network within the healthcare sector, especially with professionals who have experience in secondary care. Attend relevant conferences or webinars to connect with potential contacts and gain insights into current trends and challenges in the industry.
✨Tip Number 3
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific strategies you've used to enhance customer satisfaction and drive product usage.
✨Tip Number 4
Research the company’s products and their impact on secondary care. Being knowledgeable about their solutions will allow you to speak confidently about how you can contribute to their growth and success during interviews.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any previous roles where you've managed NHS accounts or sold software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HealthTech industry and your passion for improving healthcare outcomes. Mention specific achievements in your past roles that demonstrate your ability to build relationships and drive sales.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, provide examples in your application that illustrate how you've successfully engaged with clients and stakeholders in the past.
Showcase Your Strategic Thinking: Discuss your experience in developing tailored account strategies and managing a portfolio of clients. Highlight any instances where you've identified upsell opportunities or improved client satisfaction through strategic initiatives.
How to prepare for a job interview at Arius Recruit
✨Know Your Product Inside Out
Make sure you have a deep understanding of the HealthTech software and solutions offered by the company. Be prepared to discuss how these products can specifically benefit NHS secondary care providers, as this will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Relationship-Building Skills
As an Account Manager, strong relationship-building skills are crucial. Prepare examples from your past experiences where you've successfully managed client relationships, resolved conflicts, or expanded product usage within existing accounts. This will highlight your ability to engage effectively with stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and sales strategies. Think about how you would handle contract renewals, upselling, or cross-selling in challenging situations. Practising these scenarios can help you articulate your thought process clearly.
✨Demonstrate Your Understanding of the NHS Landscape
Familiarise yourself with the current challenges and trends within the NHS and secondary care. Being able to discuss these topics intelligently will show that you are not only knowledgeable about the role but also genuinely interested in making a positive impact in healthcare.
