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For Companies At a Glance
- Tasks: Manage NHS accounts, focusing on renewals and upselling while ensuring client satisfaction.
- Company: Join a leading HealthTech firm known for its innovative digital solutions in secondary care.
- Benefits: Enjoy remote work options, generous leave, and a supportive team culture with great perks.
- Why this job: Make a real impact in healthcare while growing your career in a stable, mission-driven environment.
- Qualifications: 3+ years in sales/account management, ideally with NHS software experience and strong communication skills.
- Other info: Opportunity to travel across the UK and work from anywhere for up to 20 days abroad.
The predicted salary is between 36000 - 60000 £ per year.
An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.
The Company
- Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
- Known for strong customer retention and long-term contracts across NHS Trusts.
- A stable, growing business with a supportive team culture and excellent benefits.
The Role
- Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
- Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
- Expand product usage across departments and specialities within existing accounts.
- Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
- Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
- Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
- 3+ years in sales or account management with a successful track record.
- Ideally preferred if you have previously worked in secondary care and are selling software into the NHS.
- Strong relationship-builder with excellent written and verbal communication skills.
- Experience selling software or digital solutions, ideally into the healthcare sector.
- Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
- Able to work independently, prioritise effectively and travel across the UK as required.
- A full UK driving licence is essential.
The Package
- Up to £45,000 base with £62,500 OTE.
- 23 days annual leave, increasing with length of service.
- Employee Pension Scheme.
- Work from Anywhere policy - up to 20 days abroad annually.
- Holiday purchase scheme.
- Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.
Account Manager - Secondary Care employer: Arius Recruit
Contact Detail:
Arius Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Secondary Care
✨Tip Number 1
Familiarise yourself with the NHS structure and its secondary care services. Understanding how NHS Trusts operate and the specific challenges they face will help you tailor your conversations and demonstrate your value as an Account Manager.
✨Tip Number 2
Network within the healthcare sector, especially with professionals who have experience in secondary care. Attend relevant conferences or webinars to connect with potential contacts and gain insights into the latest trends and needs in the industry.
✨Tip Number 3
Showcase your relationship-building skills by preparing examples of how you've successfully managed client accounts in the past. Be ready to discuss specific strategies you've used to enhance customer satisfaction and drive upselling opportunities.
✨Tip Number 4
Research the HealthTech software landscape and be prepared to discuss how your previous experience aligns with the company's mission. Highlight any familiarity you have with digital solutions in healthcare, as this will demonstrate your commitment to making a difference in the sector.
We think you need these skills to ace Account Manager - Secondary Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management, particularly within the healthcare sector. Emphasise any previous roles where you've managed NHS accounts or sold software solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the HealthTech industry and your passion for improving healthcare outcomes. Mention specific achievements in your past roles that demonstrate your ability to build relationships and drive sales.
Highlight Communication Skills: Since strong written and verbal communication skills are essential for this role, provide examples in your application that illustrate how you've successfully engaged with clients and stakeholders in previous positions.
Showcase Your Strategic Thinking: Discuss your experience in developing tailored account strategies and managing a portfolio of clients. Highlight any instances where you've identified upsell opportunities or improved client satisfaction through strategic initiatives.
How to prepare for a job interview at Arius Recruit
✨Research the Company and Its Products
Before your interview, take the time to understand the HealthTech software provider's products and services. Familiarise yourself with their impact on NHS secondary care and be ready to discuss how you can contribute to their mission.
✨Showcase Your Relationship-Building Skills
As an Account Manager, strong relationship-building skills are crucial. Prepare examples from your past experiences where you've successfully managed client relationships, focusing on how you maintained engagement and satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to upselling or cross-selling. Think of specific situations where you've identified opportunities within existing accounts and how you acted on them.
✨Demonstrate Your Understanding of the NHS Landscape
Having a solid grasp of the NHS landscape and its challenges will set you apart. Be prepared to discuss current trends in secondary care and how digital solutions can address these issues, showcasing your industry knowledge.
