Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC

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Concession Store Manager (Mamas & Papas at M&S) – 12 mth FTC, Broadstairs

We are looking for a dynamic and passionate Concession Store Manager for our Mamas & Papas concession at Westwood Cross within M&S, based in Broadstairs. This role involves leading and inspiring a team of 8 to create memorable experiences for our customers, especially new and expectant parents.

At Mamas & Papas, we are the UK\’s largest specialist baby and nursery retailer, known for our award-winning products and growth through new store openings and partnerships. We offer a 12-month fixed-term contract with opportunities to make the store your own with flexibility and job security.

Ideal candidates include Assistant Managers or Deputy Managers with a strong customer experience background looking to step into store management, or current Store Managers passionate about customer service and innovation.

We value diversity and are committed to inclusivity, celebrating all cultures, ethnicities, and gender preferences.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension from day 1
• Staff discounts for family & friends
• Various external discounts (holidays, travel, dining, gifts)
• Subsidised health & critical illness cover
• Family-related leave policies (maternity, IVF, surrogacy, paternity, adoption, shared parental leave)
• Foster Care & Carers Leave
• Support for Loss & Bereavement
• Menopause Friendly Employer
• Recognition & Appreciation Schemes

We are committed to sustainability and future growth. Join us and be part of a great team!

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