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- Tasks: Drive mini-coaches and share captivating stories about UK landscapes and culture.
- Company: Join Rabbie’s, a leading tour company known for unforgettable small-group experiences.
- Benefits: Enjoy flexible working, discounted tours, training budgets, and social events.
- Why this job: Make every day unique while connecting with diverse travellers and exploring stunning locations.
- Qualifications: Must have a UK driving licence; customer service experience and communication skills are essential.
- Other info: Training provided for mini-coach driving; opportunities for career development and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
Your role involves leading small-group mini-coach tours throughout the UK, making each day memorable by sharing stories about historical figures and local festivals. You will share the secrets of the places you visit, play music, and take photos that passengers will treasure for a lifetime. You become their guide and storyteller, sharing the pride of the UK’s landscapes, history, and culture.
Your responsibilities:
- Drive top of the range mini-coaches with due care and attention for the comfort and safety of passengers (training provided).
- Demonstrate an appetite and enthusiasm for learning to continually develop a wide-ranging cultural, historical, and social knowledge.
- Complete daily vehicle safety checks and legal documentation (training provided).
- Embrace our environmental and sustainable tourism practices.
- Collaborate effectively with team members by actively communicating issues, sharing insights, and integrating constructive feedback to continuously improve the quality of the tours.
- Demonstrate pride and passion in upholding Rabbie’s cultural values, ensuring that quality and high standards are being met throughout our tours.
Your skills, experience & qualifications:
Essential:
- Current UK car driving license.
- Driving experience (mini-coach driver training provided).
- Experience providing high standards of customer service.
- Exceptional communication skills.
- Demonstrated ability to use initiative and problem-solving skills to provide a seamless service.
- An ability to communicate/interact respectfully and understandingly with a diverse range of clientele from all over the world.
Desirable:
- A category D or D1 class driving license; if you do not currently hold a D1 license, we may support suitable candidates in gaining this.
What we can offer you:
- Discounted or free staff tours (dependent on availability).
- Family and friends discounted travel.
- Family friendly policies.
- Flexible/Hybrid working options where appropriate.
- Bonus scheme.
- Training budget.
- Cross company working opportunities.
- Cycle to work scheme.
- Paid volunteer days.
- Rabbie’s sick pay.
- Paid compassionate/bereavement leave.
- Staff Social & events.
- Discounted garage MOT/repairs (dependent on-site location).
- Long service reward.
Driver Guide specific Benefits:
- On-site parking at depot.
- Driver CPC top-up/renewal training.
- Commissions.
Driver Guide - London employer: Rabbies Trail Burners Ltd.
Contact Detail:
Rabbies Trail Burners Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Guide - London
✨Tip Number 1
Familiarise yourself with the key tourist attractions and hidden gems in London and the surrounding areas. This knowledge will not only help you stand out during interviews but also demonstrate your passion for sharing local culture and history with potential passengers.
✨Tip Number 2
Practice your storytelling skills! Think about how you can engage your audience with interesting anecdotes or fun facts about the places you'll be visiting. This will show that you’re not just a driver, but a true guide who can enhance the travel experience.
✨Tip Number 3
Network with current or former Driver-Guides to gain insights into their experiences and tips for success. They can provide valuable advice on what to highlight during your application process and how to connect with the company’s values.
✨Tip Number 4
Showcase your customer service skills by volunteering or working in roles that require interaction with diverse groups of people. This experience will help you demonstrate your ability to communicate effectively and respectfully with clients from all over the world.
We think you need these skills to ace Driver Guide - London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Driver-Guide entails. Familiarise yourself with the responsibilities and skills required, as this will help you tailor your application to highlight relevant experiences.
Craft a Compelling CV: Your CV should reflect your driving experience, customer service skills, and any relevant qualifications. Emphasise your communication abilities and any previous roles where you've engaged with diverse groups of people.
Write a Personal Cover Letter: In your cover letter, express your passion for storytelling and guiding others. Share specific examples of how you've made experiences memorable for others in past roles, and demonstrate your enthusiasm for the UK's culture and landscapes.
Highlight Relevant Qualifications: If you have a current UK car driving license or any other relevant certifications, make sure to mention these prominently in your application. If you're working towards a D1 license, include that information as well to show your commitment to the role.
How to prepare for a job interview at Rabbies Trail Burners Ltd.
✨Show Your Passion for Storytelling
As a Driver-Guide, your role is not just about driving; it's about sharing stories and creating memorable experiences. Be prepared to discuss your favourite historical figures or local festivals during the interview to demonstrate your enthusiasm for storytelling.
✨Highlight Your Customer Service Skills
Exceptional communication and customer service skills are essential for this role. Share examples from your past experiences where you provided outstanding service or resolved issues effectively, showcasing your ability to connect with diverse clientele.
✨Demonstrate Your Knowledge of the UK
Familiarise yourself with key cultural, historical, and social aspects of the UK. During the interview, mention specific places or events that excite you, as this will show your commitment to learning and sharing knowledge with passengers.
✨Emphasise Team Collaboration
Collaboration is key in this role. Be ready to discuss how you've worked effectively within a team in the past, and how you can contribute to a positive team environment while ensuring high standards during tours.
