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- Tasks: Join our team as a Trade Counter Assistant, serving customers and managing deliveries.
- Company: Williams is a top-rated plumbing and heating merchant, recognised for five years as a great workplace.
- Benefits: Enjoy 33 days annual leave, private medical insurance, and discounts on shopping and gym memberships.
- Why this job: Be part of a friendly team, learn new skills, and make a positive impact in your community.
- Qualifications: Previous experience in customer service or trade counter roles is preferred but not essential.
- Other info: Work Monday to Friday with no weekends, perfect for maintaining a balanced lifestyle!
The predicted salary is between 21600 - 27000 £ per year.
Position: Trade Counter Assistant
Salary: Up to £27,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 *NO WEEKENDS!
Location: Williams, Unit 7, Oakwood Trade Park, Gatwick Road, Crawley, RH10 9AZ
If you’re interested in working for a company that’s been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Crawley!
This is a varied and active role which includes:
- serving customers on the trade counter and over the phone
- making deliveries
- assisting with warehouse duties
If you also have previous exposure of working within a builders merchants or trade counter, customer service, retail, or the plumbing and heating trade, we would LOVE to hear from you!
As our Branch Assistant, you’ll be:
- Maintaining the warehouse, including stock rotation and general housekeeping.
- Serving on the trade counter and handling incoming enquiries.
- Accurately picking orders in preparation for delivery.
- Receiving, checking and storing incoming goods.
- Assisting with the general upkeep of the branch.
- Carrying out deliveries in the local area.
- Processing quotes.
Ideally, you are:
- An enthusiastic team player wanting to make a positive contribution.
- Keen to support the team with a flexible approach to daily tasks.
- Passionate about delivering excellent customer service.
- Ambitious to progress and keen to learn.
- A great communicator.
Some of our excellent benefits include:
- 33 days annual leave, increasing with the length of service.
- Training and development opportunities specific to you.
- Discounted shopping platform & gym membership.
- Private medical insurance for the whole family.
- 24/7 Employee Assistance Programme.
- Car leasing & cycle-to-work schemes.
- Company discount on our products.
- Contributory pension scheme.
- Life Assurance.
So what are you waiting for!? Apply to be our NEW Trade Counter Assistant - Today!
Branch Assistant employer: Williams Trade Supplies Ltd
Contact Detail:
Williams Trade Supplies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding the products and services offered by Williams will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. Since the role involves serving customers on the trade counter and over the phone, be prepared to discuss specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your teamwork abilities. As a Branch Assistant, you'll be part of a busy team, so think of instances where you've collaborated effectively with others to achieve a common goal, and be ready to share these experiences.
✨Tip Number 4
Show your enthusiasm for learning and development. Williams values ambition and a willingness to progress, so express your eagerness to take on new challenges and grow within the company during your discussions.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, retail, or the plumbing and heating trade. Use specific examples to demonstrate your skills and achievements that align with the role of a Trade Counter Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Williams and how your background makes you a great fit for their team.
Highlight Teamwork and Communication Skills: Since the role requires being a team player and a great communicator, emphasise any previous experiences where you successfully worked in a team or effectively communicated with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Williams Trade Supplies Ltd
✨Know the Company
Before your interview, take some time to research Williams. Understand their values, mission, and what makes them one of the 'Top 100 Best Companies to Work For'. This will show your genuine interest in the role and help you connect with the interviewers.
✨Highlight Relevant Experience
If you have previous experience in a builders' merchant or trade counter, make sure to discuss it during the interview. Share specific examples of how your past roles have prepared you for the responsibilities of a Trade Counter Assistant.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is key for this role, be ready to provide examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your ability to contribute positively to the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Trade Counter Assistant. This shows your enthusiasm and eagerness to learn more about the position.
