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For Companies At a Glance
- Tasks: Support customers and the operations team in a dynamic sports betting environment.
- Company: Join an innovative sports betting company based in Manchester.
- Benefits: Enjoy a collaborative culture with opportunities for growth and development.
- Why this job: Be part of a fast-paced industry while honing your administrative skills.
- Qualifications: Experience in administration, preferably within the betting industry, is essential.
- Other info: Ideal for detail-oriented individuals who thrive in a team setting.
The predicted salary is between 28800 - 43200 £ per year.
BettingJobs are currently seeking an Administrative Support Specialist for an innovative sports betting company in their Manchester office. As an Administrative Support Specialist, you will provide exceptional support to customers, providers and the operations team and will be key in helping the team excel and meet challenging targets. This role would be well-suited to an experienced administrative professional with experience within the sports betting and gaming industry.
Responsibilities:
- Responsible for maintaining accurate customer records including all required contact details for use in routine communications (advisories, alerts, commercial messaging and contractual notices). This includes updates required as part of decommissioning customers.
- Undertake all required contract and billing administration via SAGE and other business systems to process work requests. This must be undertaken in a timely manner, ensuring accuracy always.
- Accountable for service activations, decommissioning and stock issue/returns for customers.
- Reconciling and updating records in our CRM.
- Responsible for preparing data for customer mailings, processing mail merges and fielding responses.
- Responsible for taking notes from the routine weekly team meeting which accurately record the discussion points, actions and ownership. Notes must then be distributed to all attendees and stored.
- Production of allocated control reports in a timely manner and taking appropriate action to investigate and correct any anomalies identified.
- Undertake regular required checks to ensure services are being provided to customers in line with contracts and media rights and that all revenue is being recognised.
Requirements:
- Extensive experience in a similar administrative role.
- Experience of working within the betting industry.
- Demonstrable experience of being an active member of a cross-functional operational team.
- Experience of working in a B2B environment.
- Minimum of 5 GCSE’s including English and Maths.
- Microsoft Office – Excel, Word, Power Point and Visio – Level II (Intermediate).
- High attention to detail is absolutely key to this role.
- Ability to prioritise and manage workload effectively.
- Ability to think logically, break things down and recognise cause and effect in actions taken.
Locations
Administrative Support Specialist employer: BettingJobs
Contact Detail:
BettingJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Specialist
✨Tip Number 1
Familiarise yourself with the sports betting industry. Understanding the terminology and current trends will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the sports betting and gaming sector. Attend industry events or join online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools is crucial for the administrative tasks you'll be handling, so consider taking a quick online course if needed.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past experiences in administrative roles. Be ready to discuss specific examples of how you've managed workloads, maintained accuracy, and contributed to team success.
We think you need these skills to ace Administrative Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative roles, particularly within the sports betting and gaming industry. Use specific examples that demonstrate your skills in customer record maintenance and contract administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with CRM systems and your ability to manage workload effectively, as these are key aspects of the job.
Highlight Attention to Detail: In your application, emphasise your high attention to detail. Provide examples of how you have ensured accuracy in previous roles, especially when dealing with customer records and billing administration.
Showcase Team Collaboration: Demonstrate your experience as an active member of a cross-functional team. Include examples of how you contributed to team goals and supported colleagues in achieving targets, as this is crucial for the role.
How to prepare for a job interview at BettingJobs
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed records, processed contracts, or handled billing administration, especially within the sports betting or gaming industry.
✨Demonstrate Attention to Detail
Since high attention to detail is crucial for this role, come equipped with examples that showcase your meticulousness. You might want to mention instances where your attention to detail prevented errors or improved processes.
✨Familiarise Yourself with Relevant Software
Make sure you are comfortable discussing your experience with Microsoft Office, particularly Excel and SAGE. Be ready to explain how you've used these tools in past roles to manage data and support operations.
✨Prepare for Team Dynamics Questions
As an Administrative Support Specialist, you'll be part of a cross-functional team. Think of examples that demonstrate your ability to work collaboratively, manage workloads, and communicate effectively with different departments.
