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- Tasks: Join our team as a Receptionist/Ward Clerk, supporting the Emergency Department with patient management and administration.
- Company: Walsall Healthcare NHS Trust is dedicated to providing high-quality care in a dynamic environment.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a chance to make a real impact.
- Why this job: Be part of a friendly team, gain valuable experience, and contribute to patient care in a fast-paced setting.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for high school and college students looking to kickstart their career in healthcare.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen to join a friendly team, working within the department of Emergency Medicine/Acute Care Medicine. Duties will include updating patient management systems, answering calls, greeting patients/relatives, preparing notes, and supporting the nursing team with all aspects of ward administration.
To provide efficient, effective, and comprehensive administrative support for the department of Emergency Medicine/Acute Care Medicine. Duties will include administrative tasks such as record keeping, data entry, filing, and scanning.
As an Emergency Department, we are committed to providing high-quality care within a demanding service by ensuring our nursing team is proactive and has additional clinical skills to provide individualized patient care for the whole range of presenting conditions, in which you will be expected to continually demonstrate in this role.
We have had a wider suite of investments across our Trust in recent years, including:
- The introduction of a new £40 million Urgent & Emergency Care Centre;
- A £10 million capital development to include an extension to the Emergency Department, Acute Medical Unit, Hot Imaging Suite, Same Day Emergency Care Unit, and Staff Support Facilities;
- A £5.5 million reconfiguration of Operating Theatres;
- £7.2 million/year investment to expand our workforce across the Emergency Department, Same Day Emergency Care, Acute Medicine, and Emergency Surgery including roles for Doctors, Nursing, and Advanced Practice.
To provide efficient, effective, and comprehensive administrative support for the department/area. Duties will include administrative tasks such as record keeping, data entry, filing, and scanning. Dealing with telephone queries, checking, and updating patient information with clinical staff, managers, and patients.
This advert closes on Wednesday 18 Dec 2024.
Receptionist/Ward Clerk - Emergency Department Walsall Healthcare NHS Trust employer: Dudley & Walsall Mental Health Trust
Contact Detail:
Dudley & Walsall Mental Health Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Ward Clerk - Emergency Department Walsall Healthcare NHS Trust
✨Tip Number 1
Familiarise yourself with the specific software and patient management systems used in emergency departments. This knowledge will not only help you stand out during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former employees of Walsall Healthcare NHS Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully managed multiple tasks under pressure. The emergency department is a fast-paced environment, and showcasing your ability to handle stress will be crucial.
✨Tip Number 4
Research the latest developments in emergency care and acute medicine. Being knowledgeable about current trends and challenges in the field will show your commitment and enthusiasm for the role.
We think you need these skills to ace Receptionist/Ward Clerk - Emergency Department Walsall Healthcare NHS Trust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and skills required for the Receptionist/Ward Clerk position. Highlight any relevant experience you have that aligns with these responsibilities.
Tailor Your CV: Customise your CV to reflect your administrative skills, particularly in record keeping, data entry, and patient management systems. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the healthcare sector. Mention specific examples of how your previous experience has prepared you for the tasks outlined in the job description.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Dudley & Walsall Mental Health Trust
✨Know the Role Inside Out
Make sure you understand the specific duties of a Receptionist/Ward Clerk in an Emergency Department. Familiarise yourself with patient management systems and the types of administrative tasks you'll be handling, such as record keeping and data entry.
✨Showcase Your Communication Skills
As you'll be dealing with patients, relatives, and clinical staff, it's crucial to demonstrate your excellent communication skills. Be prepared to discuss how you've effectively handled calls or queries in previous roles.
✨Emphasise Teamwork
Highlight your ability to work well within a team, especially in a fast-paced environment like an Emergency Department. Share examples of how you've supported colleagues in past positions and contributed to a positive team dynamic.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations in the Emergency Department. Think about potential challenges you might face and how you would address them.
