Receptionist, Malmaison

Receptionist at Malmaison

Rate of Pay / Hours: £12.32 per hour plus generous company benefits, training, and development. 20 hours per week.

Type of Contract: Permanent

Location: Aberdeen

Job Description

We are seeking a friendly, passionate, and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, responsible for delivering exceptional service and creating memorable guest experiences.

You must have a natural hospitality charm and a passion for service. Your goal is to ensure our guests\’ experience is the best it can be, handling queries of all types with professionalism.

As the first and last point of contact, you set the tone for our guests\’ visit, ensuring everything exceeds expectations before they leave. If you love making people smile and delivering \’celebrity\’ service, this role is perfect for you.

This position offers opportunities for career progression within Malmaison, including internal development and apprenticeships post-probation.

Benefits

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• 50% off best available rate for friends and family.
• 35% discount on dining at our brasseries and bistros.
• Fully funded apprenticeship programs for career development.
• High street discounts, holidays, and experiences.
• Cycle to work scheme, saving up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical coverage.
• Referral schemes earning up to £1500.
• Uniform provided.
• Wellness and National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness week, and more.
• Access to Wagestream for instant pay access and financial management tools.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for charitable causes and employee assistance programs.

Sustainability Goals

• 100% renewable energy for electricity.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems.
• Volunteer days for sustainable charities.

If interested, click Apply Now.

Frasers Hospitality, Malmaison, and Hotel du Vin are equal opportunities employers, welcoming applications regardless of race, sex, disability, religion, sexual orientation, or age.

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