At a Glance
- Tasks: Engage with customers, provide excellent service, and support store operations.
- Company: Join Tesco, a leading retailer committed to customer satisfaction and community involvement.
- Benefits: Enjoy flexible hours, 10% discount, holiday pay, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; minimum guaranteed hours of 16 per week.
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About the role
Availability Window
- Days From time To time
- Sun 05:00:00 09:15:00
- Mon 05:00:00 09:15:00
- Tue 05:00:00 09:15:00
- Wed 05:00:00 09:15:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things, and be part of a diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE: YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking, and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community, and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store’s performance, understanding the part you play, and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome, and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented, and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at payday weekends — save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use — from discounts and shares to cycle-to-work schemes.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Seasonal Colleague - Braunton Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Colleague - Braunton Superstore
✨Tip Number 1
Make sure to familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires specific hours, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your interactions. Even if it's informal, sharing stories about how you've provided great service can set you apart from other candidates.
✨Tip Number 4
Engage with current employees or join community forums related to Tesco. Networking can provide insights into the company culture and may even lead to referrals, which can significantly boost your chances of landing the job.
We think you need these skills to ace Seasonal Colleague - Braunton Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Seasonal Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Highlight Customer Service Skills: Since this role focuses on delivering great customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to demonstrate your ability to build rapport with customers.
Show Flexibility: Tesco values flexibility in scheduling. If you can work varied hours, mention this in your application. Highlight your willingness to adapt to the needs of the store and your availability within the specified time windows.
Express Enthusiasm: Convey your passion for working in a team and serving customers. Use positive language to express your excitement about the opportunity to contribute to the store's success and be part of a diverse team.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued.
✨Demonstrate Team Spirit
Highlight your ability to work well within a team. Discuss experiences where you collaborated with colleagues to achieve a common goal, as building relationships and creating a positive atmosphere is key in this role.
✨Be Prepared to Discuss Flexibility
Since the role requires availability during specific hours, be ready to talk about your own schedule. If you can offer flexibility, mention it! This shows that you're willing to adapt to the store's needs.
✨Know the Company Values
Familiarise yourself with the company's values and culture before the interview. Being able to align your personal values with those of the company will demonstrate that you're a good fit for their team.