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- Tasks: Engage customers with top-notch service and boost sales in a vibrant retail environment.
- Company: Join Yours Clothing, the UK's leading plus-size fashion retailer, known for its inclusive styles.
- Benefits: Enjoy 50% off products, enhanced holiday allowance, and a bonus scheme.
- Why this job: Be part of a passionate team in a fast-paced, exciting atmosphere that values your growth.
- Qualifications: A friendly personality, motivation to excel, and some customer service experience are key.
- Other info: Flexible hours available, especially during busy periods; minimum of 5 hours per week.
Salary £11.63 per hour
Location: Southampton
Contracted Hours: A minimum of 5 hours per week. This is a temporary, part-time vacancy that will close in a month at 23:59 GMT.
This role requires a passion for fashion and a commitment to providing excellent customer care, ensuring customers leave happy and eager to return.
Key Duties:
- Optimise sales and individual customer purchases
- Engage the customer by delivering first-class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
What Do We Need From Our Team Members?
- A warm, friendly and engaging personality is essential.
- Highly motivated with a desire to be the best, demonstrating energy and enthusiasm to succeed.
- A proven ability to work well within a team and use own initiative.
- Ability to adapt to frequent change and a high-pressure environment.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours, but there is an expectation to work more hours and flexibility is required, especially during peak trading periods.
Pay Rates: £11.63 per hour regardless of age.
The Company: Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Our continued success comes from entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement.
The Benefits:
- 50% Discount on all of our brands
- Enhanced Holiday allowance
- Pension & Life assurance
- Bonus scheme
- Employee wellbeing and assistance programme
- Retail discounts
Sales Adviser/Retail Advisor employer: M&Co Ltd
Contact Detail:
M&Co Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion, especially those that cater to curvy customers. This knowledge will not only help you connect with potential customers but also demonstrate your passion for the brand during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Show them how you would handle different customer interactions, focusing on delivering a warm and friendly experience, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your previous experiences in customer service or retail during any informal chats or interviews. Highlight specific examples where you went above and beyond to ensure customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for the role by researching Yours Clothing and its brands. Understanding their mission and values will allow you to align your answers with what they are looking for, making you a more appealing candidate.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you engaged with customers, optimised sales, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer care. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team at Yours Clothing.
Showcase Your Personality: In your application, let your warm and friendly personality shine through. Use a conversational tone and express your enthusiasm for the role and the brand, as this is key for a Sales Adviser position.
Highlight Adaptability: Given the dynamic nature of retail, emphasise your ability to adapt to change and handle pressure. Provide examples of situations where you've successfully navigated challenges in a retail or customer service setting.
How to prepare for a job interview at M&Co Ltd
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the industry and align with the company's focus on curvy fashion.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Discuss how you engaged with customers, resolved issues, and created a positive shopping experience, as this is crucial for a Sales Adviser role.
✨Demonstrate Teamwork and Initiative
Be ready to discuss situations where you worked effectively within a team or took the initiative to improve processes. This will show that you can adapt to a fast-paced environment and contribute positively to the team dynamic.
✨Prepare for Common Retail Scenarios
Think about common retail scenarios you might face, such as handling difficult customers or managing stock levels. Practising your responses to these situations will help you feel more confident and prepared during the interview.
